Product Manager - Cards and Short-Term Borrowing (Multiple Opportunities)

Nau mai ki ASB

At ASB, we're committed to helping our customers live life one step ahead.

We're currently looking for multiple Product Managers to join our Personal Banking team. These opportunities sit within products that support millions of customer interactions every year and play an important role in helping customers manage their everyday banking and borrowing needs. The roles share a common focus on delivering great customer outcomes, driving meaningful change, and shaping products that are simple, useful, and fit for the future.

Te tūranga | The role

As a Product Manager, you'll be responsible for shaping product strategy, developing and delivering roadmaps, and partnering across ASB to bring customer-focused solutions to life. You'll work closely with stakeholders across Product, Technology, Risk, Compliance, Operations, and frontline teams to deliver improvements that create value for both customers and the business.

We're hiring for multiple opportunities across two areas:

Cards (2x Permanent)

This role focuses on the ongoing evolution of ASB's cards portfolio. You'll help identify opportunities to improve customer experience, drive growth, strengthen product performance, and ensure our products remain relevant in a rapidly changing environment. You'll partner closely with teams across payments, digital, marketing, retail distribution, and operations to deliver initiatives that make banking simpler and more rewarding for customers.

Short-Term Borrowing (1x Permanent)

This role focuses on lending modernisation across ASB's short-term borrowing products, including credit cards and personal lending. You'll support significant change initiatives, technology transformation, risk and compliance outcomes, and help simplify lending experiences for both customers and colleagues.

Key responsibilities

You will:

• Translate customer, business, and regulatory requirements into clear product solutions.
• Partner with cross-functional teams to deliver product enhancements, change initiatives, and modernisation programmes.
• Use customer insights, market trends, and performance data to identify opportunities and inform decision making.
• Build strong relationships across a diverse stakeholder group and influence outcomes at all levels of the organisation.
• Support governance, risk, and compliance activities to ensure products continue to meet customer and regulatory expectations.
• Act as a trusted subject matter expert within your product portfolio.

Ō pūkenga | About you

We're looking for someone who combines curiosity, commercial thinking, and a genuine passion for improving customer outcomes.

You'll ideally bring:

• At least four years' experience in product management, product delivery, or a related discipline.
• Experience working in financial services or another complex, customer-focused environment.
• Strong stakeholder management and communication skills, with the ability to influence and collaborate effectively.
• The ability to simplify complex problems and turn ideas into practical solutions.
• Strong analytical and critical thinking capability.
• An understanding of risk, governance, and regulatory environments.
• A collaborative and adaptable approach, with a willingness to challenge thinking and continuously improve.

Experience with lending products, cards, payments, or broader retail banking products would be advantageous.

Te mahi ki ASB | Working for ASB

At ASB, our values are more than just words. They're anchors to who we are and where we've come from. They guide how we work together, how we show up for our customers and communities, and how we shape the future of ASB.

Kia Manaaki | Care – Care is about lifting our people, customers and communities to reach their potential.

Kia Māia | Courage – Courage is about doing the right thing even when it feels hard.

Kia Mahira | Curiosity – Curiosity is about better decision making and applying judgement before we act.

This is a fantastic opportunity for a product professional looking to grow their impact and career at ASB. You will also have access to:

• Career growth through learning, mentoring, and internal mobility opportunities.
• Health and wellbeing support, including Southern Cross Wellbeing One.
• Benefits including discounted banking, insurance, and parental leave top-up.

Me pēhea te tono | How to apply

If this sounds like the right opportunity for you, apply now and include a brief cover letter outlining your product management experience.

We review applications as they are received and may close the advert early if we find the right candidates. Applicants must hold the legal right to work in New Zealand.

Successful candidates will be required to complete pre-employment checks, which may include a Police Check, Credit Check, AML compliance checks, verification of qualifications, and relevant overseas checks if applicable.