Product Manager

CENTEGIX® is the leader in rapid incident response safety solutions, protecting more than 18 million people across 18,000+ locations in all 50 states. The CENTEGIX Safety Platform®, including CrisisAlert™ wearable panic buttons, Safety Blueprint® critical incident mapping, Visitor Management, and Reunification, gives organizations the tools to plan for and respond to any emergency, from the everyday to the extreme. CENTEGIX serves K-12 and higher education, healthcare, government, commercial, and public safety organizations nationwide.

Purpose

We are seeking a Product Manager to lead product discovery, prioritization, and delivery for solutions within our daily safety operations product suite.

This role will help shape product direction for solutions that support the safe movement of K-12 students from arrival on campus through dismissal, as well as our anonymous tipping service. You will partner closely with Engineering and Product Design to deliver intuitive, reliable software that improves visibility, streamlines coordination, and helps schools address safety concerns.

The ideal candidate brings strong foundational product management experience with a proven track record of delivering complex software solutions. You can translate customer needs into clear product priorities and simplify workflows for the people who rely on our solutions every day.

Position Responsibilities

• Own the product roadmap and help shape product direction for solutions within our daily safety operations product suite.
• Lead product discovery with customers, users, and stakeholders, combining qualitative feedback and quantitative data to identify high-impact opportunities.
• Balance customer needs, school operations, regulatory considerations, scalability, and technical feasibility.
• Use customer insights, product usage data, and market analysis to inform product decisions.
• Translate user needs and business goals into clear product requirements, user stories, and success criteria.
• Build a deep understanding of users’ daily safety workflows, operational needs, and challenges.
• Partner closely with Engineering and Product Design to deliver intuitive, reliable software that simplifies daily workflows.
• Prioritize opportunities based on customer impact, business value, technical feasibility, and strategic alignment.
• Communicate product direction, tradeoffs, and progress clearly across Engineering, Sales, Customer Success, and Operations.
• Define and track product success metrics to guide iteration and continuous improvement.
• Lead cross-functional coordination for product releases and launches, ensuring readiness and supporting adoption across customer and internal teams.