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Product Manager, Consumer Lending Technology

Open 15d

Summary

Own a lending-origination product area, partner with engineering and design to improve borrower experiences, and integrate modern tech like AI/ML and APIs into a platform used by financial institutions.

We are seeking a strategic, technically fluent Product Manager to join the MeridianLink Consumer product team — the team behind our flagship consumer lending origination platform. In this role, you will own a defined area of the consumer lending experience, partnering closely with engineering, design, and go-to-market teams to deliver high-impact improvements that matter to the financial institutions and borrowers we serve.

MeridianLink Consumer is a complex, deeply integrated platform with a large and growing customer base. The PM team works collaboratively across product areas — from origination workflows and credit decisioning to API integrations and digital borrower experiences. You will contribute meaningfully to team strategy while driving focused execution within your domain.

We want someone who brings strong product instincts, a genuine curiosity about financial technology, and the ability to thrive in a collaborative, cross-functional environment. Experience with API-integrated platforms and a passion for using modern technology — including AI/ML and real-time data — to improve lending experiences will set you apart.

Responsibilities:

Discovery & Product Delivery

• Own the roadmap for your product area within MeridianLink Consumer, from discovery through delivery and iteration.

• Lead continuous discovery through customer interviews, usage analytics, and collaboration with financial institution partners to identify high-value problems worth solving.

• Write crisp, well-reasoned PRDs and user stories that give engineering teams the clarity they need to build with confidence.

• Drive agile delivery ceremonies and maintain a healthy, well-prioritized backlog aligned to team OKRs.

• Define and monitor product KPIs for your area, using data to inform prioritization and demonstrate business impact.

Cross-Functional Collaboration

• Work closely with fellow PMs on the Consumer team to ensure coherence across product areas and alignment on platform-level decisions.

• Partner with Engineering, UX, Sales, Customer Success, and Compliance to drive alignment and unblock delivery.

• Serve as the product expert for your domain — representing customer needs internally and translating them into clear requirements.

• Contribute to team-level strategy discussions and help shape the broader Consumer product roadmap over time.

Innovation & Domain Expertise

• Identify opportunities to incorporate modern capabilities — such as AI/ML-assisted decisioning, intelligent automation, and API extensibility — into your product area.

• Stay current on consumer lending trends, fintech competitive dynamics, and regulatory developments (CFPB, TILA, ECOA, fair lending) relevant to your domain.

• Champion thoughtful UX and API-first design patterns that keep MeridianLink Consumer competitive with emerging fintech challengers.

Qualifications:

Required

• Bachelor's degree and 2+ years of relevant product management experience.

• Proven track record of owning a product area end-to-end — discovery, definition, delivery, and iteration.

• Experience managing API-integrated software products with multiple stakeholder groups.

• Strong command of agile methodologies and modern product discovery practices (Jobs-to-Be-Done, continuous discovery, etc.).

• Analytical mindset — comfortable using data and product analytics tools to drive decisions and measure outcomes.

• Exceptional written and verbal communication skills; able to simplify complexity and align diverse stakeholders.

• Deep customer empathy — you've invested real time understanding users and translated those insights into shipped improvements.

Strongly Preferred

• Domain experience in consumer lending, loan origination systems (LOS), or financial institution software.

• Familiarity with API/integration products — you understand developer needs and how platform extensibility creates value.

• Exposure to AI/ML in product contexts — you've thought carefully about where intelligent automation adds genuine value vs. hype.

• Experience working with or selling to banks, credit unions, or other regulated financial institutions.

• Working knowledge of consumer lending regulations (TILA, ECOA, fair lending, CFPB guidance).

What this application asks

ashby

Name, Email, Resume

  • Are you eighteen years of age or older? yes / no
  • May MeridianLink contact your CURRENT or MOST RECENT employer? yes / no
  • May MeridianLink Contact your PAST employers? yes / no
  • Have you ever been fired or asked to resign to avoid being fired from a job? yes / no
  • Can you perform the essential functions of this job with or without reasonable accomodation? yes / no
  • Will you now or in the future require sponsorship (i.e. H-1B visa ect.) to legally work in the United States? yes / no
  • Location
  • I understand that as permitted by law, MeridianLink will conduct an investigative consumer report. I understand the scope of this consumer report may include verification of my references, employment history, credit and indebtedness, criminal conviction history, educational and training background and other matters related to my suitability for employment. Upon timely written request to the personnel department of MeridianLink, the nature and scope of the report will be disclosed to me. If I am offered employment with MeridianLink, I understand that the offer will be conditioned on passing a pre-employment drug screen, timely submitting valid documentation that confirms my identity and authorization to work in the United States, and reading and agreeing to comply with the MeridianLink policies as stated in its Employee Handbook. I certify that the answers given by me in this employment application are true, correct and complete. I agree that the company shall not be liable, in any respect, if my employment is terminated because of misstatements or pertinent omissions made by me in this application. Moreover, I understand that all offers of employment are contingent upon passing the company's prescribed credit check and background screen. A copy of this form may be used as the original. The use of results from this form and/or tests will be used for prudent employment decisions. It is agreed and understood that completion of this application does not mean a job opening exists and in no way obligates the company to employ me. In the event of employment, I will comply with all company rules and regulations as established from time to time. I am willing to work all assigned overtime or other special work assignments as requested by the company. I also understand that MeridianLink, Inc. retains the right to amend, modify, add or delete any or all policies or procedures at its sole and absolute discretion. I understand that nothing contained herein is intended to create a contract between the company and me for either employment or the provision of any compensation or benefits. I hereby understand and acknowledge that any employment relationship with this Company is of an “At-Will” nature, which means that the Employee may resign at any time and the Employer may discharge Employee at any time, with or without notice, with or without cause. It is further understood that this ‘At-Will’ employment relationship may not be changed by any written document or by verbal agreement unless such change is specifically acknowledged in writing by an authorized Executive of this Company. During my employment with MeridianLink, Inc. and after my employment ends, I agree not to disclose any confidential or proprietary information regarding operating and trade secrets. CERTIFICATE OF APPLICANT: I certify that all statements made in this application and attachments are true, and I agree and understand that misstatements or omissions of any material fact may be cause for disqualification or dismissal from employment with MeridianLink choose one
  • Please let us know where you heard about this job opening? choose one
  • If above question is "Other" please add the source below.  written answer · optional

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