Product Manager Cruise - Broadbeach, QLD
Summary
Develops competitive cruise holiday packages, conducts market research, and manages supplier relationships to drive commercial performance for Flight Centre's My Cruises team.
What you'll do:
- Develop and deliver competitive, high-performing cruise holiday packages across global destinations.
- Conduct market research and identify trends, opportunities, and customer preferences to inform product strategy.
- Package cruises with flights, hotels, land tours, and value-added inclusions to maximise customer appeal.
- Build and manage relationships with cruise lines, hotels, and land operators, negotiating competitive pricing and exclusive offers.
- Support pricing strategies, promotional campaigns, and product launches to drive commercial performance.
- Monitor booking trends, customer feedback, margins, booking velocity, and ROI to optimise product results.
- Oversee the accurate setup, maintenance, and governance of products within internal systems and resources.
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
Who you are:
- Minimum 2 years' experience within the travel industry.
- Cruise industry experience or cruise product knowledge preferred.
- Strong understanding of the global cruise market and key industry trends.
- Demonstrated commercial acumen with the ability to analyse performance data and make informed business decisions.
- Experience developing, managing, or packaging travel products and holiday offerings.
- Strong supplier relationship management and negotiation skills.
- Highly organised with exceptional attention to detail and the ability to manage multiple priorities.
- Excellent communication and collaboration skills with a passion for delivering outstanding customer value.
What you'll enjoy:
📚 Ongoing skills development
🚀 Catapult your career across a network of brands and businesses in an evolving industry
✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
👩⚕️ Access to industry leading health and well - being programs and financial advisors
🌴 Set up shop in a swanky beachfront office in Broadbeach
💃🏿 Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
👐🏻 Take volunteer leave as part of giving back to the local community
#LI-KP1#IGNT#LI-Onsite
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.