Product Manager
Summary
Senior Product Manager at DentalKart (an online dental supplies retailer) owning the end-to-end AI/GenAI product roadmap — scoping conversational AI, agentic AI and RAG-based features, writing PRDs, defining metrics, running A/B tests, and partnering with engineering, design and data science from the New Delhi head office.
DentalKart
Careers at DentalKart
Senior Product Manager – AI/GenAI Products
Product Management
Location | DentalKart
Head Office, Chhatarpur, New Delhi |
Reports To | Head of
Product / CPO |
Function | Product
Management, with a focus on Conversational AI, Agentic AI, and RAG-based
systems |
Experience | 5–7 years,
with at least 1–2 years on GenAI/LLM-based features |
ABOUT THE ROLE
DentalKart is looking for a Senior Product Manager to own and
scale AI-first product initiatives — from 0-to-1 builds to optimizing existing
GenAI-powered workflows. This is a role at the intersection of product
strategy, LLM/agentic system design, and cross-functional execution, and we
need someone who can translate DentalKart's business goals into measurable,
AI-enabled product outcomes rather than just shipping features for their own
sake.
You will be the owner of the AI product roadmap end-to-end —
sharp enough to scope the right problem, and rigorous enough to prove it moved
a real metric before calling it done.
WHAT YOU'LL OWN
• End-to-end
AI product strategy: Owning
the roadmap for AI/GenAI-driven features — from problem discovery through
launch and iteration — rather than just executing a backlog handed to you.
• Conversational
and agentic system design: Designing
and scoping Conversational AI, Agentic AI, RAG-based retrieval, or
recommendation systems that improve customer engagement, operational
efficiency, or revenue.
• PRDs
and engineering partnership: Writing PRDs, user stories, and acceptance criteria, and working
closely with engineering to reduce ambiguity and back-and-forth.
• Metrics
and experimentation: Defining
and tracking North Star and supporting metrics (accuracy, CSAT, resolution
time, retention, conversion), and running A/B tests to validate hypotheses
before full rollout.
• Cross-functional
alignment: Partnering
with Engineering, Design, Data Science, Sales, and Ops to align the roadmap
with DentalKart's business OKRs.
• Stakeholder
and escalation management: Managing
stakeholder relationships across enterprise clients or internal business units,
including escalation handling.
• LLM
evaluation and guardrails: Building
or overseeing LLM evaluation frameworks, prompt versioning, and guardrail
design where applicable.
Requirements
WHAT WE'RE LOOKING FOR
• 5–7 years
of Product Management experience, with at least 1–2 years working directly on
GenAI/LLM-based features (chatbots, voice agents, recommendation engines, or
automation tools).
• Proven
track record of shipping products that moved a clear metric — resolution time,
CSAT, retention, revenue, or cost savings.
• Strong
technical fluency — comfortable discussing RAG, prompt engineering, APIs, and
system design with engineering teams, even if not hands-on coding.
• Experience
writing PRDs and driving cross-functional delivery in an agile environment.
• Bachelor's/Master's
from a top-tier institute preferred.
• Prior
experience at a high-growth product company preferred.
GOOD TO HAVE
• Experience
with tools like Jira, Confluence, Figma, SQL, Tableau/Power BI.
• Familiarity
with GenAI tooling (OpenAI, Gemini, Claude, Lovable, Kiro) for rapid prototyping.
• Experience
managing or working closely with cross-functional PODs members.