Product Manager, VP - Developer Platforms & Experience

About the role

We are building on our investment in Developer Experience as a strategic capability and are seeking an experienced Product Manager to help shape and scale our Developer Experience program.

This role will focus on improving the day-to-day experience of engineers across the firm by reducing friction, increasing self-service, and enabling teams to build, test, deploy, and operate software more effectively.

We view engineers as customers and Developer Experience as a product. Success in this role will come from understanding developer needs deeply, validating opportunities through discovery, and ensuring delivery investments are focused on the problems that matter most.

Working closely with Engineering, Experience Research, Platform teams, Architecture, and Design, you will leverage qualitative insights, quantitative data, feedback, and operational metrics to shape product priorities and decisions.

A key part of the role will be partnering with engineering teams to establish and manage dual discovery and delivery tracks. Discovery will help teams identify the right problems, test assumptions, and build confidence before delivery moves forward.

This is a highly collaborative role with senior visibility across Global Technology and the opportunity to influence how engineers experience work at scale.

What you’ll do

• Develop a deep understanding of the developer experience across the software development lifecycle

• Treat engineers as customers, using research, feedback, data, and experimentation to guide product decisions

• Partner with Engineering, Platform teams, and Experience Research to identify pain points, unmet needs, and opportunities

• Invest time in product discovery to validate problems, test assumptions, and build confidence in business decisions

• Establish and manage dual discovery and delivery tracks with engineering partners

• Define product strategy, roadmaps, and outcomes for Developer Experience initiatives

• Prioritise opportunities that reduce friction and improve developer productivity, satisfaction, and effectiveness

• Work closely with Engineering, Architecture, Security, and Platform teams to deliver scalable solutions

• Define success measures and track adoption, satisfaction, productivity, and business outcomes

• Communicate product vision, priorities, trade-offs, and progress clearly to senior stakeholders

Impact you’ll have

• Engineers can build, test, deploy, and operate software more effectively

• Friction across key developer workflows is reduced

• Product decisions are increasingly grounded in evidence rather than assumptions

• Discovery becomes a stronger foundation for prioritisation and delivery

• Adoption of developer platforms, tools, and self-service capabilities increases

• Engineering teams spend less time navigating avoidable complexity and more time delivering value

• Developer Experience becomes a measurable contributor to engineering effectiveness, engagement, and talent retention

What we value

Skills and attributes that will help you succeed in this role:

• Strong product management experience in platform, infrastructure, developer tooling, or enterprise environments

• Passion for improving developer experience and engineering effectiveness

• Experience working in discovery-led product environments

• Strong problem-framing, prioritisation, and decision-making skills

• Ability to balance developer needs, business goals, technical constraints, and risk considerations

• Comfortable working with research, data, metrics, and experimentation to inform product direction

• Excellent stakeholder management, communication, and influencing skills

• Curiosity, empathy, and a strong customer mindset

• Comfortable navigating ambiguity and leading through influence rather than authority

Experience & preferred qualifications

• 6-10+ years of Product Management experience

• Experience delivering platform, developer tooling, infrastructure, or enterprise software products

• Experience working in Agile or modern product development environments

• Experience using customer, user, or employee research to inform product decisions

• Experience working in large, complex organisations

• Ability to partner effectively with senior engineering and technology leaders

Nice to have

• Experience within financial services or another regulated environment

• Familiarity with Internal Developer Platforms and developer portals such as Backstage

• Exposure to platform engineering, cloud, DevOps, or CI/CD ecosystems

• Experience working with developer productivity, developer satisfaction, or engineering effectiveness metrics

• Familiarity with AI-enabled developer tools and their impact on engineering workflows

Why this role matters

Developer Experience has a direct impact on engineering productivity, software quality, employee engagement, and the ability to attract and retain exceptional engineering talent.

This role will help shape how Developer Experience is understood, measured, prioritised, and improved across the firm. By reducing friction and enabling engineers to focus on high-value work, you will influence both the day-to-day experience of engineering teams and the long-term success of our technology strategy.