Product Manager – Digital/AI

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Role Purpose

The Product Manager - Digital/AI (Senior Specialist) will be responsible for driving the design, development, and delivery of innovative digital and AI-driven products and solutions. This role will collaborate closely with cross-functional teams to define product vision, roadmap, and execution, ensuring alignment with business strategy and customer needs.

Key Responsibilities

Lead end-to-end product lifecycle management for digital and AI solutions, from ideation to launch and continuous improvement.

Translate business needs and market trends into product requirements and actionable roadmaps.

Collaborate with engineering, data science, design, and business stakeholders to deliver AI-enabled products with strong customer impact.

Define and monitor product success metrics (adoption, customer satisfaction, ROI).

Conduct market research, competitive analysis, and user feedback sessions to shape product development.

Ensure compliance with data governance, ethical AI practices, and regulatory requirements.

Partner with internal stakeholders (e.g., SLT, IT, Operations, Marketing) to ensure alignment and smooth product rollout.

Champion a customer-centric and data-driven culture within the product team.

Key Requirements

Bachelor's degree in Computer Science, Engineering, Business, or a related field (Master's preferred).

Minimum 6-8 years of experience in product management, with at least 3 years in digital or AI/ML product development.

Strong understanding of AI technologies (machine learning, NLP, computer vision, GenAI) or digital platforms.

Proven track record of delivering successful digital/AI products in a fast-paced environment.

Excellent stakeholder management, communication, and presentation skills.

Strong analytical and problem-solving skills with the ability to make data-driven decisions.

Experience in agile methodologies, product discovery, and user experience design.

Core Competencies

Strategic thinking and innovation

Strong execution and delivery mindset

Customer-focused decision-making

Cross-functional collaboration and leadership

Business acumen with digital/AI domain expertise

What's next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance - regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Telecommunications & Internet Service Providers 1,001-5,000 employees

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

Perks and benefits

• Medical Education support
• Loans
• Dental
• Phone Bill Allowance,
• Mobile Phone Subsidy,
• Additi

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