Product Manager
Posted Updated
Description
Key Responsibilities
Product Strategy & Vision
Essential
Product Strategy & Vision
- Partner with client stakeholders and internal product owners to define product vision, goals, and success metrics.
- Create business cases, mission statements, and secure stakeholder alignment.
- Develop go-to-market and adoption/outreach plans to drive usage and value realization.
- Design, test, and iterate product improvements through experiments and user feedback.
- Maintain operational excellence for existing platforms (availability, performance, reliability).
- Manage budgets, delivery workplans, and resourcing (including procurement of tools and professional services when needed).
- Ensure smooth release management and continuous improvement post-launch.
- Define data collection and instrumentation strategies with data/engineering teams.
- Establish analytics frameworks and reporting to track product performance.
- Translate insights into actionable roadmap decisions and measurable business impact.
- Oversee security testing activities (e.g., vulnerability assessments, penetration testing, code/security reviews).
- Ensure products meet relevant security standards and compliance requirements applicable to client environments.
- Coordinate remediation plans with engineering and security stakeholders and track closure.
- Translate product strategy into actionable delivery plans for engineering, QA, and vendor teams.
- Coordinate with functions such as legal, finance, marketing, and operations as required by the client engagement.
- Support teams in adopting emerging tools/techniques while maintaining production stability.
- Drive feature adoption and engagement through iterative enhancements and stakeholder enablement.
- Build partnerships across client and vendor ecosystems to unlock collaboration opportunities.
- Support product awareness efforts (e.g., demos, briefings, presentations).
- Own maintenance schedules, upgrades, and incident response processes for live products.
- Run effective stakeholder meetings; document decisions, risks, and dependencies.
- Prioritise and track deliverables across roadmap and operational work.
- Ensure products meet required performance and security testing gates before release.
- Manage service levels, operational metrics, and continuous service improvement plans.
Essential
- Diploma/Degree in Computer Science, Information Technology, Engineering, or related discipline.
- Minimum 4 years of relevant experience in product management, project management, IT business analysis, or solution design.
- Proven experience delivering data projects/analytics platforms / data-driven product initiatives.
- Familiarity with security testing processes (e.g., VAPT, code/security reviews) and security/compliance practices.
- At least 3 years working directly with engineers, designers, and product managers.
- Experience managing both product development and operational maintenance of live services.
- Strong analytical and problem-solving skills; able to structure ambiguous problems.
- Strong communication skills; able to present clearly and influence stakeholders.
- Experience with Agile delivery, cloud environments, design thinking, and product-centric development.
- Experience in service operations, incident management, and maintaining live digital services.
- Exposure to microservices environments and CI/CD delivery pipelines (e.g., Java/SQL-based systems).
- Knowledge of cybersecurity frameworks and regulatory/compliance expectations in data handling (as applicable to client industries).
- Relevant certifications (e.g., CITPM, COMIT, PMP, Scrum Master).
- Experience delivering in regulated industries (e.g., finance, healthcare, telecom), depending on client portfolio.