Product Manager, Global Technology Asset Management
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Global Technology Asset Management, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Leads the documentation and validation of business requirements
- Collaborates with cross-functional teams to align product scope with business goals
- Uses data-driven insights to enhance product efficiency
- Ensures seamless integration of technical solutions with existing systems
- Promotes agile methods adoption and continuous learning within the team
- Continuously monitors and improves product health and performance
- Defines / enforces the Product Operating Model
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product development and management
- Advanced knowledge and experience of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Expertise in stakeholder management and influencing decision-making
- Experience with vendor products and managing vendor relations
- Proven track record in coaching resources and teams in an agile environment
- Proficiency in analytical reasoning and problem-solving
- Experience in directing product delivery, managing dependencies, and optimizing processes
- Skilled in change management and compliance with regulatory requirements
- Experience in overseeing complex technology projects and mitigating risks
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience with the ServiceNow platform
- Experience with User Enablement and Training
- Hands on experience with customer-facing Product Support