Product Manager

🚢 **Product Manager** 📍 Miami, FL (Onsite/Hybrid) | ⏳ Long Term ✨ **Role Objective:** Support **backlog management**, **ticket prioritization**, and **QA** across **ResX applications**, ensuring smooth delivery & system reliability. ### 🔑 Key Responsibilities: ### 🔹 **Backlog Management** – Prioritize & groom backlog with stakeholders. 🔹 **Ticket Triaging** – Handle incoming tickets (JIRA, ServiceNow, Email) & assign to teams. 🔹 **Quality Assurance** – Execute QA, functional/regression testing & validate fixes. 🔹 **Stakeholder Engagement** – Work with SMEs & business users, provide status updates. 🔹 **Reporting** – Track KPIs, SLAs & maintain dashboards. 🔹 **Tools** – Power BI, SQL, ServiceNow, Clarity (PPM). 🎯 **Ideal Candidate:** Strong in **product backlog, QA testing, stakeholder management, and reporting**, with hands-on experience in **ticket triage tools**.
**-** **Thanks & Regards** **Sridhar G** **Account Manager** **Torque Technologies LLC** 1135 Kildaire Farm Road, Suite #200, Cary, NC, 27511 P: 919-910-5266 | F: 203-547-6447 E: sridhar@torquetek.com Linkedin: linkedin.com/in/sridhar-g-a956a398 Torque Technologies LLC is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. 📷 📷 📷📷📷📷