Product Manager
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- Location: Remote
- Department: Studio Digital Consumer Product
- Schedule: Full-time | Days
- Eligible for an annual bonus incentive
#LI-Remote
- Own and communicate the Epic/MyChart capability roadmap, maintaining a prioritized backlog that aligns technical configurations with consumer growth and patient access goals.
- Evaluate patient journey analytics and utilization data to identify digital friction points, optimizing self-service, and engagement touchpoints.
- Build data-driven business cases and financial impact models to justify strategic feature enablement, system enhancements, and new platform investments.
- Author comprehensive product requirements, user stories, and feature acceptance criteria to guide analysts, configuration teams, and deployment partners.
- Collaborate with enterprise partners and leaders to ensure MyChart capabilities seamlessly integrate into the broader consumer digital experience ecosystem.
Education:
- High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
- 3 years of leadership or management experience preferred.
Work Experience:
- 5 years of progressive product management experience managing, optimizing, or governing Epic Systems and MyChart platforms in a complex healthcare environment.
- Epic MyChart Certification or documented Proficiency.
- Deep understanding of digital product management methodologies, product analytics, backlog prioritization frameworks, and Epic Interconnect APIs/interoperability standards.