Product Manager "iGaming"

We are hiring for a fast-growing iGaming company focused on launching and scaling products in Tier-1 markets.
The company operates across multiple verticals, combining Product, CRM, Marketing, Analytics, and Operations teams to deliver high-quality gaming experiences and sustainable business growth.
We are looking for a proactive and analytical Product Operations Manager who will ensure smooth product operations, monitor business performance, and drive continuous improvements across the product ecosystem.
ABOUT THE ROLE
You will be responsible for maintaining product stability, monitoring key performance metrics, coordinating cross-functional initiatives, and ensuring operational excellence across the business.
This is a role that combines Product Operations, Product Management, Analytics, Process Management, and Stakeholder Coordination responsibilities.
You will work closely with Product, Tech, CRM, Marketing, Support, and external partners while playing an important role in launching and scaling a new Tier-1 market project.
WHAT YOU WILL DO
Monitor product and operational KPIs and ensure stable day-to-day operations
Analyze product performance, user behavior, and business metrics
Identify operational issues, bottlenecks, and opportunities for growth
Investigate and resolve product-related incidents and operational challenges
Coordinate communication between Product, Tech, CRM, Marketing, Support, and external partners
Manage operational processes, workflows, and improvement initiatives
Work closely with third-party providers, vendors, and technical partners
Support product launches, releases, and new feature rollouts
Improve transparency, reporting, and cross-functional collaboration
Contribute to the launch and growth of a new Tier-1 market project
WHAT WE ARE LOOKING FOR
2+ years of experience in Product Operations, Product Management, Operations, or a similar role within iGaming
Hands-on experience with Online Casino and/or Sportsbook products
Strong understanding of product and operational KPIs
Experience working with data and making data-driven decisions
Experience managing operational processes, incidents, and product changes
Experience coordinating multiple stakeholders and departments
Understanding of the iGaming ecosystem, including payments, CRM, marketing, and affiliate operations
Experience working with external providers and technical partners
Strong analytical and problem-solving skills
Excellent communication and organizational abilities
English level Upper-Intermediate (B2) or higher
WILL BE A PLUS
Experience launching products in Tier-1 markets
Experience working with major iGaming platforms and providers
Knowledge of CRM systems, bonus mechanics, and player lifecycle management
Experience with BI tools, reporting systems, and product analytics
Understanding of affiliate marketing, tracking, attribution, and CPA models
Experience working with APIs and third-party integrations
Familiarity with Jira, Confluence, and project management tools
WHY JOIN
Opportunity to launch and scale a new Tier-1 market project
Direct impact on product performance and business growth
High level of ownership and autonomy
Fast-paced and international environment
Close collaboration with experienced Product and Operations teams
Opportunity to influence processes and operational excellence across the company
Competitive compensation based on experience
Long-term growth opportunities within the business