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jpmc-dev6.fa.oraclecloud.com/CX

Product Manager - Infrastructure, observability

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We have an exciting opportunity for you to lead the modernization of our core deposit products, driving impactful customer experiences.

As a Product Manager within the Consumer Banking Deposits team, you will dive head-first into infrastructure and livesite management initiatives. You will work cross-functionally to drive business outcomes while putting the customer experience front and center.

Job Responsibilities:

  • Lead a group of Product Analysts supporting our Infrastructure & Livesite Management product area.
  • Utilize your knowledge of modern environment stacks, pipelines, observability, and DevOps to set strategy and direction.
  • Leverage previous hands-on experience building and running cloud infrastructure and applications.
  • Help lead the change from large, legacy systems to modern technologies.
  • Collaborate effectively with cross-functional teams, navigating complexity and dependencies.
  • Work within a Product construct using Agile delivery methodologies and tools like Align, JIRA, and Confluence.
  • Drive efficiency, eliminate bureaucracy, solve problems, and persevere in the face of challenges.

Required Qualifications, Capabilities, and Skills:

  • BS/BA degree or equivalent experience plus 7 years of technology experience in a product and Agility model.
  • Previous experience leading a team with proven examples of strengthening the team.
  • Hands-on experience building and running cloud infrastructure and applications.
  • Prior experience migrating legacy technology to modern, cloud-native architecture.
  • Proficient in Product and Agility methodology including JIRA.
  • Demonstrated ability to anticipate barriers to delivery and take independent initiative.
  • Ability to craft compelling, audience-appropriate narratives to communicate product vision and strategy.

Preferred Qualifications, Capabilities, and Skills:

  • Experience in the Retail financial industry including banking products, payments, or fintech.
  • Prior experience with systems migrations or modernization.
  • Experience with Infrastructure/Environments as Code to enable product innovation.

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