Product Manager – Integrated Customer Experience (ICX)
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Job: Product Manager – Integrated Customer Experience (ICX) Location: San Jose, CA - Hybrid About the Role We are looking for a Product Manager – Integrated Customer Experience (ICX) to help define, deliver, and enhance customer and agent experiences across phone, chat, and contact center platforms. This role will focus on CCaaS solutions, emphasizing Amazon Connect, and require close collaboration with Business, IT, Engineering, and Operations teams in a fast-paced, enterprise environment. Wha…
