Product Manager
Summary
The Product Manager owns designated product areas, works with clients and stakeholders to define product direction, and drives product outcomes across the lifecycle for MUFG's core platforms.
- Own defined product areas or problem spaces across multiple platforms, aligned to regional priorities and global product strategy.
- Identify, frame and prioritise customer and business problems in partnership with clients, regional stakeholders and internal teams.
- Act as the voice of the user and the business, ensuring product decisions reflect real needs and commercial context.
- Translate insights into clear problem statements, solution hypotheses and prioritised opportunities.
- Define and own product roadmaps for assigned areas, aligned to Head of Product direction, regional business priorities and global platform strategy.
- Make outcome-led prioritisation decisions, balancing client needs, commercial opportunities and technical considerations.
- Contribute to improving client and user satisfaction, product adoption and competitiveness in new business opportunities.
- Actively contribute to building a globally aligned, product-led operating model.
- Lead end-to-end product discovery
- Partner with design and delivery to test, validate and refine solutions before build.
- Work closely with delivery leads, engineers and design to translate priorities into execution.
- Stay close to delivery while maintaining focus on outcomes rather than output.
- Own the full product lifecycle from discovery to launch and post-release optimisation.
- Partner with marketing, sales and client teams to support go-to-market activity.
- Ensure new features and enhancements are clearly positioned, understood and adopted.
- Manage and synthesise inputs from regional MDs and other stakeholders to support informed decision-making.
- Operate as part of a high-performing product team, actively contributing to standards, practices and ways of working.
- Partner effectively with shared design resources and cross-functional teams.
- Help elevate the overall capability of the product function through strong ownership, accountability and bias for action.
- Work closely with global product counterparts to support consistency, solution reuse and alignment to broader product direction
- Ensure product decisions are well-informed, outcome-led and aligned to commercial, client and technical considerations.
- Support consistency across platforms and alignment to broader product direction through cross-regional engagement.
- Ensure product enhancements are clearly positioned, understood and adopted to support effective implementation.
- Maintain ownership across the product lifecycle, including post-release optimisation, to ensure ongoing product effectiveness.
- The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
- Minimum 5 years demonstrated experience in product management, ideally within digital, technology-enabled or platform-based environments.
- Proven ability to identify and solve complex customer and business problems, delivering measurable outcomes and value.
- Strong analytical and discovery skills, with the ability to translate insights into actionable product initiatives.
- Experience engaging with enterprise clients and managing diverse stakeholder groups in complex organisational environments.
- Commercially astute, with the ability to balance customer needs, business objectives and market opportunities when making product decisions.
- Resilient and adaptable, with the ability to operate effectively in evolving environments, navigate ambiguity and drive clarity of direction.
- Strong communication and influencing skills, with the ability to build trusted relationships and gain alignment across cross-functional teams.
- Self-motivated and outcomes-focused, demonstrating ownership, accountability and a proactive approach to problem-solving.