Product Manager

Our Organisation

We share the core values set out in the NHS Constitution, which all colleagues are expected to demonstrate.

We support you to work in a way that is best for the NHS, our patients and you and your colleagues. Talk to us about how we might be able to accommodate a flexible working arrangement, whether that’s a job share, part time, hybrid working or another flexible pattern.

Job overview

The Product Manager supports the development and delivery of innovative products within the FDP Local Product Team, working with NHS provider trusts, Integrated Care Boards (ICBs), supplier partners and frontline users to address operational and clinical challenges, delivering benefits.

The NHS Federated Data Platform (FDP) central to the NHS’s digital transformation, enabling organisations to use data, real-time insights and emerging AI capabilities to improve decision-making. By bringing together information from across health and care settings, FDP supports better service planning, resource optimisation and improved patient outcome.

The role supports products through the FDP Product Lifecycle Framework, from investigation and incubation to pilot and adoption. Working closely with clinical and operational teams, the post holder will identify user needs, translate them into clear requirements and user stories, and help shape product improvements that deliver practical value.

As part of a multidisciplinary team, the Product Manager will coordinate product activities, support governance processes and work with colleagues across Demand and Delivery, Transforming Operational Delivery (TOD), AI, Benefits, Clinical Safety and Information Governance to ensure products meet NHS standards and strategic priorities.

An exciting opportunity to contribute to a major NHS transformation programme and help deliver innovative solutions that support frontline healthcare organisations.

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Support Product Discovery and Requirement Gathering – Engage with clinical, operational and technical stakeholders to understand user needs, identify challenges and develop product requirements that reflect frontline NHS priorities. Manage Product Development Activities – Support products through the FDP Product Lifecycle, coordinating activities across investigation, incubation, pilot and rollout phases to ensure successful delivery. Work with Incubator Organisations and Users – Collaborate closely with pilot sites and end users to test, refine and improve products based on real-world feedback, evidence and operational needs. Support Product Governance and Assurance – Prepare product documentation, business cases and lifecycle artefacts to support Product Board discussions and ensure compliance with governance, clinical safety and information governance requirements. Coordinate Stakeholders and Delivery Partners – Work across supplier organisations, technical teams and programme functions to ensure product development remains aligned, collaborative and focused on delivering outcomes. Monitor Product Performance and Benefits – Contribute to measuring adoption, user satisfaction and benefits realisation, helping ensure products deliver meaningful improvements for patients, staff and healthcare organisations.

Working for our organisation

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services.

In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

We cannot offer visa sponsorship for any vacancies.

Detailed job description and main responsibilities

You can find further details about the role, including key responsibilities and accountabilities, and person specification in the attached Job Description. Please ensure your supporting statement includes demonstratable evidence and specific examples on how you meet the criteria for each of the key skills specified. This will be used in both the shortlisting and interview processes.

Our commitments to you

We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.

We strive to ensure our people feel trusted, valued and empowered. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that.

We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

We ensure all applicants are treated fairly and consistently at every stage of the recruitment process. This includes considering reasonable adjustments for people who have a disability and/or who are neuro-divergent.

We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.

Your application is your opportunity to demonstrate how you meet the requirements of the role. While we appreciate you may have had some support with your application (for example, using AI technology or guidance from a trusted individual), it’s important all the information you provide in it reflects your own knowledge, skills and experience and we trust that you apply on that basis.

If you’re applying for this role on a secondment basis, please get agreement from your current line manager before you apply.

We don’t accept applications via recruitment agencies, and we cannot offer visa sponsorship for any vacancies.

To comply with the HM Government Functional Standard GovS 007, and specifically the Personnel Security Standards 2024, individuals employed or contracted by NHS England may be required to undergo a Baseline Personnel Security Standards check, dependent on the role.

NHS Business Services Authority is responsible for processing your application; our privacy can be accessed directly on the application page when you select to apply.

If you are appointed to a post, your information will also be transferred into the NHS Electronic Staff Records system.

If you have a query about your application, please contact the recruitment team: [email protected] or 0300 330 1369.

NHS England