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AssistRx

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Product Manager ( Pharmacy )

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About AssistRx

AssistRx is a market-leading healthcare technology company focused on accelerating patient access to life-changing therapies. Through our advanced platform and patient support ecosystem, we partner with pharmaceutical manufacturers, specialty pharmacies, and providers to remove barriers to therapy initiation and adherence.

Our solutions—including iAssist®, Hub Lite™, Prior Authorization, Benefits Verification, Copay, and Patient Assistance Programs (PAP)—power the end-to-end patient journey from prescription to therapy fulfillment.

At AssistRx, we combine technology, domain expertise, and patient-centric design to deliver measurable outcomes for both patients and life sciences partners.

About the Role

We are seeking a Product Manager with deep life sciences and patient access expertise to lead the strategy and evolution of our Patient Assistance Program (PAP) and Free Goods dispensing capabilities.

This is a high-impact, domain-driven role requiring strong experience in pharma hub services, PAP program design, and free drug fulfillment workflows. You will play a critical role in shaping how patients access therapies when affordability is a barrier—working closely with manufacturers, specialty pharmacies, and internal operations teams.

You will own the end-to-end product strategy and execution for PAP and related patient support offerings—balancing compliance, operational complexity, and patient experience while delivering scalable, tech-enabled solutions.

What You’ll Own

Product Strategy & Domain Leadership

  • Define and execute the product vision and roadmap for PAP and Free Goods dispensing solutions
  • Serve as a subject matter expert (SME) in patient access, with a focus on eligibility, enrollment, and fulfillment workflows
  • Align product strategy with manufacturer brand goals, regulatory requirements, and patient affordability challenges

PAP / Free Goods Program Innovation

  • Design and optimize workflows for:
  • Patient eligibility & enrollment
  • Income verification & documentation management
  • Free drug ordering, dispensing, and replenishment
  • Compliance tracking and audit readiness (GxP / GDP awareness)
  • Partner with specialty pharmacies and distribution partners to improve fulfillment efficiency and patient time-to-therapy

Customer & Market Insight

  • Collaborate with pharma clients, field teams, and operations to deeply understand PAP program structures, KPIs, and pain points
  • Translate complex program requirements into scalable, configurable product solutions
  • Monitor competitive landscape across hub providers, PAP vendors, and digital health platforms

Cross-Functional Execution

  • Partner with Engineering, UX, Data, Clinical, Compliance, and Operations to deliver high-impact solutions
  • Ensure adherence to HIPAA, regulatory standards, and manufacturer-specific program requirements
  • Drive alignment across stakeholders in a highly matrixed environment

Product Lifecycle Ownership

  • Own full lifecycle: discovery → requirements → build → launch → optimization
  • Define KPIs such as: Time to therapy, PAP approval rates, Patient adherence, and Program utilization
  • Use data to continuously improve product performance and patient outcomes

Client Engagement & Thought Leadership

  • Act as a trusted advisor to pharmaceutical clients
  • Support implementations, workshops, and QBRs
  • Translate product capabilities into clear business value and outcomes

Execution Excellence

  • Lead Agile delivery: backlog prioritization, sprint planning, roadmap execution
  • Write high-quality user stories, acceptance criteria, and business requirements
  • Leverage tools such as Jira, Confluence, Aha!, Productboard

Requirements

Required Qualifications

  • 7+ years of Product Management experience, preferably in healthcare technology or B2B SaaS
  • Direct experience in life sciences/pharma services, specifically: Patient Support Programs (PSPs), Patient Assistance Programs (PAP) and/or Free Goods / free drug dispensing workflows
  • Strong understanding of Hub services (benefits verification, PA, copay, PAP)
  • Strong understanding of Specialty pharmacy and manufacturer ecosystems
  • Experience working in regulated environments (HIPAA, GxP, GDP, etc.)
  • Proven ability to translate complex operational workflows into scalable product solutions
  • Strong stakeholder management and client-facing experience
  • Experience working in Agile/Scrum environments

Preferred Qualifications

  • Experience with Pharmaceutical manufacturers or hub service providers
  • Experience with Specialty pharmacies or distribution networks
  • Familiarity with EMR/EHR integrations, claims data, and patient-level data workflows
  • Familiarity with FHIR / HL7 interoperability standards
  • Experience with Digital patient engagement tools (apps, portals, messaging)
  • Experience with Outcomes reporting and analytics dashboards
  • Experience with Automation or AI-driven workflow optimization
  • MBA or advanced degree in healthcare, business, or life sciences

Why This Role Stands Out

  • Own a mission-critical product area directly impacting patient access to therapy
  • Work at the intersection of technology, healthcare, and real-world patient outcomes
  • Influence strategy with top pharmaceutical manufacturers
  • Solve complex, meaningful problems in affordability and access

Benefits

  • Supportive, progressive, fast-paced environment
  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Medical, dental, vision, life, & short-term disability insurance
  • Opportunity to impact patient outcomes through data-driven healthcare technology.
  • Collaborative and mission-driven culture that values innovation and continuous learning.
  • Access to cutting-edge cloud technologies and modern data engineering tools.
  • Competitive compensation, comprehensive benefits, and career growth opportunities

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

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What this application asks

workable

First name, Last name, Email, Headline, Phone, Address, Education, Experience, Summary, Resume, Cover letter, Did an AssistRx employee refer you to this position?, If yes, who was the AssistRx employee that referred you?, Will you now or in the future require sponsorship for employment visa status, for instance, H1-B visa status?

  • Will you now or in the future require sponsorship for employment visa status, for instance, H1-B visa status? yes / no
  • This role may require up to 20% travel, including client meetings and internal collaboration. Are you able and willing to meet this requirement? yes / no
  • Do you have direct experience working with Patient Assistance Programs (PAP), including eligibility, enrollment, or free drug fulfillment workflows? yes / no
  • How many recent years of product management experience do you have in healthcare, life sciences, or pharma services? choose any
  • Have you supported or built product solutions involving free goods (free drug) dispensing or specialty pharmacy fulfillment? yes / no
  • AssistRx is in a high-growth phase, which requires comfort operating in fast-paced and sometimes ambiguous environments. Are you comfortable working in this type of setting? yes / no
  • Walk me through a product decision you made that significantly impacted business outcomes. What data did you use, what trade-offs did you consider, and what was the result? written answer
  • What has prompted you to explore new opportunities at this time, and what are you looking for in your next role? written answer
  • To ensure alignment, could you share your expected salary range for your next role? written answer
  • Explain your experience with Pharmacy End to End Systems. written answer
  • I hereby certify that the facts set forth in the above employment application are true and complete to the best of my knowledge and authorize AssistRx to verify their accuracy and to obtain reference information from contacts I have provided and/or anyone else familiar with my job performance at any of the companies listed in my work history. I hereby release AssistRx from any/all liability of whatever kind and nature which, at any time, could result from obtaining and having an employment decision based on such information. I understand that, if employed, falsified statements of any kind or omissions of facts shall be considered sufficient basis for dismissal. I understand that should an employment offer be extended to me and accepted that I will fully adhere to the policies, rules and regulations of the Employer. However, I further understand that neither the policies, rules, regulations of employment or anything said during the interview process shall be deemed to constitute the terms of an implied employment contract. I understand that any employment offered is for an indefinite duration and at will and that either I or the Employer may terminate my employment at any time with or without notice or cause. choose one

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