Product Manager — Platform & Infrastructure

EMPASS TECHNOLOGY, LLC

PRODUCT

Product Manager — Platform & Infrastructure

Location: New York, NY (HQ) — hybrid; remote considered for exceptional candidates · Reports to: VP of Product · Scope: Vertical ownership

ABOUT EMPASS 2.0

Empass is building the operating system for modern healthcare — one platform spanning clinical care (CareConnect), pharmacy (EmpassRx), diagnostics (EmpassDx), home health and gig nursing (EmpassRN), sleep medicine, a nationwide community health navigation network (CBOs, faith organizations, schools, LULAC councils), life sciences commercial engagement, and embedded fintech (EmpassPay/EmpassFin).

Most healthcare startups pick one wedge and stay there. We've built six interoperable segments on shared architecture instead: a Closed-Loop Referral Engine that works identically whether a community organization refers someone to a physician or a DME company fulfills a wheelchair order; a Scope of Practice Matrix that correctly governs every provider type from physicians to community health workers across every state; an NPI-based identity system that recognizes a provider across every segment they touch, so a lab director applying to a second segment doesn't start from zero.

This isn't a pitch deck. We have signed contracts, real customers, and a hiring plan built against actual revenue — this role exists because this specific vertical is already generating business that needs staffing, not because we're speculating about future headcount.

If you want to build category-defining healthcare infrastructure at a company proving out product-market fit in real time — with the compliance rigor of a much larger company and the ownership of a much earlier one — this is that company.

Base Salary: $160,000–$185,000 Variable: 15% annual bonus target, capped OTE: $198,375

What You'll Own: EmpassCore, Provider Availability & Location Engine, M-Path1

You own the roadmap for the shared services every other vertical depends on — this is an internal-platform product role with no direct AM counterpart, since these systems aren't sold on their own.

The Impact You'll Make: You have no customers of your own — every other PM on this roster is your customer. When you ship the Provider Availability & Location Engine correctly, a nurse's location stops tracking the second she goes off shift, automatically, everywhere on the platform, without five other teams having to remember to build that themselves.

Key Responsibilities

• Own roadmap for shared services — NPI Lookup, audit chain, KMS, and the Provider Availability & Location Engine used platform-wide

• Coordinate with all 5 other PMs, since changes here ripple into every customer-facing vertical

• Prioritize the Uber-style location/availability model rollout across EmpassRN, CareConnect, and M-Path1

• Work with Eng Lead 5 on an overwhelmingly backend-heavy roadmap (8 EmpassCore modules, real-time geospatial engine)