Product Manager-POS-HO & SUPPORT-Enterprise Business Solutions - EBS

Open 31d

Product Manager - POS

End-to-End Onboarding Ownership
Manage the complete merchant onboarding lifecycle across physical and digital channels (CA, 811, PB), ensuring seamless integration, compliance, and consistent customer experience.
Product Adoption & Growth Enablement
Drive adoption of POS, Sound Box, and QR solutions through unified onboarding journeys, working closely with business and sales teams to meet growth objectives.
Post-Go-Live Support & Issue Resolution
Oversee stabilization after launch, act as SPOC for issues, manage escalations, and conduct root cause analysis with tech, ops, and compliance teams.
Training & Team Enablement
Design and deliver training programs for internal teams and partners, ensuring readiness during product launches, updates, and onboarding changes.
Channel Management & Documentation Governance
Handle requirement gathering, prioritization, and rollout of enhancements while maintaining forms (AOF, AMF, QR), version control, compliance, and process training.