Product Manager

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

How You will Make An Impact:

• Managing Microsoft's rapidly evolving Cloud Solution Provider (CSP) ecosystem, including frequent changes to licensing models, pricing, incentives, promotions, compliance requirements and AI offerings, while ensuring Singtel's products, systems and commercial processes remain accurate and market-ready.
• Balancing commercial competitiveness with financial performance by developing pricing, packaging and service propositions that remain attractive to customers while meeting profitability objectives and aligning with Microsoft's commercial framework.
• Driving cross-functional execution across multiple business units, including Sales, Operations, Finance, IT, Engineering, Legal and Marketing, to successfully launch new SaaS products, implement Microsoft programme changes and deliver enhancements to the Empower digital platform.
• Prioritising digital transformation initiatives and product roadmap investments, balancing customer experience improvements, operational efficiency, regulatory requirements and business priorities within resource and delivery constraints.
• Keeping pace with the rapidly evolving SaaS, cloud and AI landscape, identifying new market opportunities, evaluating emerging technologies and translating industry developments into commercially viable products and services that strengthen Singtel's market position.
• Driving adoption of new cloud and AI services, including Microsoft 365 Copilot and future AI-powered SaaS offerings, through effective product positioning, sales enablement and customer education while addressing evolving customer expectations and competitive market pressures.
• Expanding Singtel's SaaS portfolio beyond Microsoft, evaluating new technology partners and SaaS vendors, developing business cases and integrating new products into existing commercial, operational and digital commerce platforms.
• Balancing customer experience with operational scalability, ensuring the Empower self-service platform supports an intuitive customer journey while reducing manual operational effort and enabling sustainable growth in subscription volumes.

Skills for Success:

• Degree in Business, Information Technology, Computer Science, Engineering, Marketing or an equivalent discipline.
• Minimum 2 years’ experience in product management, product marketing, commercial management, cloud services, SaaS or a related ICT role.
• Experience managing SaaS, cloud software, subscription-based services or digital products across the full product lifecycle.
• Experience developing product strategies, business cases, pricing models, go-to-market plans and product roadmaps.
• Experience working with Sales, Finance, Operations, Engineering, IT, Marketing and Legal teams to launch and manage products.
• Experience supporting customer-facing sales engagements and translating customer requirements into product and service improvements.