Product Manager

Have you ever thought about a career in the fast-paced gold and silver industry? If so, here is your golden opportunity and the timing couldn’t be better! Upstate Coin & Gold is offering an exceptional opportunity to become an expert in the exciting precious metals profession; in this role, no two days are ever the same.

As a Product Manager at UCG, you will support the Director of Product and Innovation in executing our product vision, strategy, and continuous evolution. You will work within cross-functional teams to identify market opportunities, validate disruptive solutions, and deliver scalable products. Embracing a culture of experimentation and user-centric design, you will help ensure our product portfolio remains highly competitive and forward-looking.

Key Responsibilities

• Product Strategy Execution: Support the overarching product vision by translating high-level strategies into actionable, phased development plans and clear product requirements.
• Market & User Research: Conduct competitive analysis and customer discovery to identify unmet needs and emerging industry trends.
• Prototyping & Validation: Participate in the discovery and incubation of new features and concepts. Utilize frameworks for rapid prototyping and user testing to validate assumptions by failing fast and iterating quickly.
• Cross-Functional Collaboration: Partner with Engineering, Marketing, Sales, and Customer Success to ensure cohesive product development and go-to-market strategies.
• Agile Delivery: Champion Agile methodologies to streamline product operations and accelerate time-to-market while maintaining high quality.
• Performance Monitoring: Track and monitor core KPIs such as user adoption, retention, MRR/ARR, and customer satisfaction to measure success and inform product decisions.