Product Manager
- You will manage both new product development and operational excellence of existing products across these key areas:
- Work with client Product Owners and business partners to establish clear product vision for new initiatives, define mission statements, and secure stakeholder buy-in.
- Develop go-to-market strategies and outreach plans to drive product adoption.
- Design, test, and iterate through experiments to improve user journeys for new products whilst maintaining operational excellence for existing digital platforms.
- Manage product budgets, develop workplans with product teams, and procure necessary resources including software, hardware, and professional services.
- Ensure continuous service availability and performance optimization for live products.
- Work with data teams to implement data collection strategies, analytics frameworks, and reporting mechanisms.
- Translate complex data insights into actionable product improvements and business value.
- Oversee security testing requirements including Vulnerability Assessment and Penetration Testing (VAPT), Source Code Review (SCR), and other security assessments.
- Ensure products meet stringent security standards and regulatory compliance requirements.
- Coordinate with security teams to address vulnerabilities and implement security best practices throughout the product lifecycle.
- Translate product strategy into actionable technical plans for business and vendor teams. Coordinate efforts across marketing, legal, and finance functions.
- Support developers in exploring emerging tools and techniques whilst maintaining stability of production systems.
- Drive user adoption for new features through increased engagement whilst ensuring reliable service delivery for existing users.
- Build networks with key stakeholders and product teams for collaboration opportunities. Participate in public speaking to raise product awareness. Oversee maintenance schedules, updates, and incident response for live products.
- Run efficient stakeholder meetings, prioritize and track deliverables for both new developments and operational tasks, and document key decisions.
- Ensure products meet security and performance requirements including security assessment, VAPT, and performance testing.
- Maintain compliance with relevant information management, governance, and internal policy requirements.
- Manage service level agreements and operational metrics for existing products.
Essential requirements:
- Diploma/Degree in Computer Science, Information Technology, Engineering or related field
- Minimum 5 years relevant experience in product management, project management, IT business analysis, or application solution design
- Proven experience working on data projects, analytics platforms, or data-driven product initiatives
- Familiarity with security testing processes including VAPT, Source Code Review (SCR), and security compliance frameworks
- At least 3 years working directly with engineers, designers, and product managers
- Experience managing both product development and operational maintenance
- Strong analytical, conceptualization, and problem-solving skills
- Good communication skills with ability to present ideas clearly and work with stakeholders
- Preferred qualifications:
- Experience with modern product development practices including Agile, Cloud, Design Thinking, and Product-Centric Development
- Experience in service operations, incident management, and maintaining live digital services
- Experience in microservices development, enhancement, implementation and support for complex Java/SQL microservice systems using managed cloud services and managed on CI/CD pipelines.
- Knowledge of cybersecurity frameworks and regulatory compliance in data handling
- Relevant certifications such as CITPM, COMIT, PMP, or Certified Scrum Master
- Government or regulated sector experience
- Proven track record of delivering results within defined timeframes whilst maintaining service reliability