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InfiCare Staffing

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Product Manager - UX Journey Design

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Description

🚀 We're Hiring: Technical Project Manager – Product Management & UX Journey Design

📍 Location: New York, NY (Hybrid – 3 days onsite per week)

🎯 Experience: 12+ Years

We are looking for an experienced Product Manager / Technical Project Manager with a strong background in user behavior analysis, UX strategy, and end-to-end customer journey design.

The ideal candidate will combine product management expertise with user-centered design to identify customer pain points, improve adoption, and translate business needs into scalable product solutions.

🔹 Key Responsibilities

  • Lead product discovery through user research, behavioral analysis, and customer journey mapping.
  • Develop user personas, workflows, journey maps, and experience designs using Figma or similar tools.
  • Identify adoption risks, user pain points, and opportunities to improve customer experiences.
  • Translate business needs and user insights into product requirements, epics, and user stories.
  • Own and prioritize product backlogs, roadmap planning, and requirement refinement.
  • Develop wireframes and prototypes to validate concepts and gather stakeholder feedback.
  • Collaborate with UX/UI, engineering, product, and business teams to deliver measurable outcomes.

🔹 Required Qualifications

  • 12+ years of relevant professional experience, including strong Product Manager / Product Owner experience.
  • Experience managing the full product lifecycle, from discovery and planning through delivery and post-launch optimization.
  • Strong knowledge of user behavior analysis, UX research, and end-to-end journey mapping.
  • Hands-on experience with Figma or similar prototyping and visualization tools.
  • Experience with backlog management, user stories, Agile/Scrum, and cross-functional collaboration.
  • UX certification (NN/g, Interaction Design Foundation, or equivalent) preferred.

Vishnu jaiswal

InfiCare Staffing | 22375 Broderick Drive #225 Dulles, VA 20166

Direct: (703) 652-2522 | vishnu@inficaretech.com

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