Product Manager
We welcome individuals from all walks of life and strive to build a culture where all voices are heard, differences are embraced, and everyone has equal access to opportunities. We encourage applications from individuals of all races, ethnicities, genders, sexual orientations, ages, abilities, and backgrounds.
If you require any reasonable adjustments to be made during the application or interview process, please let us know, and we will be happy to help.
Our new Property Wealth Product Manager will be responsible for managing the design, build and optimisation of a key element of our new Property Wealth digital product set, working with Royal London Equity Release Advisers. It plays a key role in supporting colleagues to deliver a more scalable and remote-led advice service, delivering on our mission of making property wealth planning a mainstream part of retirement planning.
Our new Connected Help Proposition Product Manager will be responsible for managing the design, build and optimisation of new digital-first journeys to help Royal London deliver their vision of giving every customer a retirement plan – connecting planning tools, financial coaching and advice journeys together in a way that helps customers to make a plan and take action on it.
About you
As we operate in a regulated sector, we take standards seriously. The work matters, and so does how we go about it. We’re a team of capable and curious people who want to do meaningful work and make the experience better for customers, colleagues and each other. Strong technical ability is important, but it’s only part of what makes someone successful here.
- Shape the product strategy and roadmap for the product/s within your boundary
- Property Wealth - Support the build out of our Property Wealth product set, focusing on the colleague platform that enables the delivery of a scalable and remote-first service.
- Connected Help Proposition - Deeply understand the Help Proposition customer needs and own product discovery for your Help Proposition journey.
- Strong product craft: Brings structure, pace and judgement to product work; deeply understands the customer, UX and business problems, uses evidence to make trade-offs, shapes clear outcomes and turns ambiguity into focused, deliverable increments.
- Translate customer insight into actionable improvements: Analyse qualitative and quantitative data to identify customer friction, unmet needs, and behavioural patterns. Using data to drive your decisions and recommendations. Derive key insights and patterns from customer testing to provide insightful recommendations for continuous improvement.
- Own and prioritise an outcome-focused backlog: Know how to manage and prioritise opportunities and solve problems in a flexible way. Maintain a backlog driven by customer outcomes, regulatory requirements, and overall vision direction.
- Lead clear, insight-driven communication: Communicate effectively with stakeholders at all levels, translating data and customer insight into clear narratives, trade-offs, insights and recommendations. Capable written and credible verbal communicator internally and externally - confident to tell the story about your product to build advocacy and momentum, adapting styles to different audiences
- Align stakeholders around customer outcomes: Build strong relationships across Product / Proposition, Compliance, Design and Engineering teams to ensure alignment on priorities, especially where customer, regulatory and business objectives intersect. Skilled in analysing and breaking problems down in order to arrive the minimum viable product
- Demonstrate self-awareness and leadership maturity, understanding how your interactions impact others: Proactively manage stakeholder dynamics and foster a collaborative, outcome-focused environment. Exercises sound judgement in balancing customer, commercial and technical priorities, while building effective relationships with stakeholders to align teams, resolve trade-offs and drive successful product outcomes.
- 5+ years of experience in a Product Manager/Owner role
- A passion for the customer
- Ability to innovate or to lead activities that drive innovation
- A collaborative approach to your work
- Passion for quality - exception attention to detail
- Highly independent and pragmatic - always makes conscious decisions
- Understand and evangelise about the value proposition and the needs of target customers.
- Demonstrate Wealth Wizards core values (PEARH) and behaviours
- Knowledge of user experience design techniques and up-to-date with modern product management best practice
- Flexible working
- We prioritise a sustainable work/life balance
- We have a collaborative learning culture that promotes psychological safety
- 25 days annual leave plus every bank holiday
- Company pension (up to 10% employer contribution)
- Company performance based Bonus scheme
- Paid day off to celebrate your birthday
- Additional holiday purchase (up to 5 days per year)
- Additional holidays for length of service (up to 3 days)
- Private medical insurance
- Dental and health cash plans
- Enhanced parental leave and pay
- Discounts on gym membership and health screening
- Employee assistance programme
- Life assurance of 4x basic salary
- £500 pension advice per year
- 6 paid days per year for self development
- £500 individual training budget per year
- Professional memberships funded
- Salary sacrifice car scheme
- Cycle, Home & Tech scheme
Please note: Candidates must be currently located in the UK and possess full rights to work in the UK. Unfortunately, we are unable to provide sponsorship or consider applications from individuals outside of the UK for this role.