Product-Market Fit Specialist

Location

Riyadh, Saudi Arabia (Hybrid)

Employment type

Full-time

Compensation range

SAR 5,000 – 15,000 / month (based on experience)

Reporting to

Founder / Head of Product

About the company

Our client is a Saudi-based technology company building a smart, automated platform for Government Relations Operations (GRO) and HR management. They already operate a profitable managed-services business serving corporate clients across the Kingdom, and are now productizing their internal automation stack into a commercial SaaS offering. The team is small, operator-led, and moving fast toward external launch.

Role summary

We are looking for a Product-Market Fit Specialist to lead discovery, validation, and early commercialization work for a GRO/HR automation platform entering the Saudi market. You will sit at the intersection of customer research, product strategy, and go-to-market — turning qualitative insight into pricing, positioning, and feature decisions that the product and founding team can act on immediately.

This is a hands-on role for someone who enjoys talking to customers, shaping offers, and proving demand before scale.

Key responsibilities

• Run structured discovery interviews with HR leaders, PROs, GMs, and founders across Saudi SMEs and mid-market companies.
• Map the end-to-end GRO and HR workflow pain points in the Saudi market (Qiwa, GOSI, Muqeem, Absher Business, Mudad, etc.) and translate them into product opportunities.
• Design and run product-market fit experiments: landing pages, concierge MVPs, pricing tests, and pilot programs.
• Define and track product-market fit signals — activation, retention cohorts, NPS, willingness to pay, and qualitative demand indicators.
• Build the positioning narrative, ideal customer profile definition, and early messaging for the platform launch.
• Collaborate with the Product Manager and Product Lead to prioritize backlog based on validated demand.
• Produce weekly insight briefs for the founder and leadership team.

Requirements

• 2–5 years of experience in roles like product management, growth, research, strategy, or early-stage founding.
• Strong history of conducting customer discovery and turning insights into smart product or go-to-market decisions.
• Familiarity with the Saudi business scene is a big plus, especially if you have experience in HR, compliance, or government services.
• Comfortable navigating ambiguity and able to create clear, concise written communication.
• Fluency in both Arabic and English, written and spoken, is essential.
• Bachelor's degree in business, engineering, economics, or a related field.

Nice to have

• Experience in HR tech, compliance tech, or SaaS product development.
• Hands-on experience with no-code tools for quick prototyping and setting up experiments.
• Experience working closely with founders or at pre-seed/seed stage startups.

Why this role

You will join at the exciting moment when a services business evolves into a product company. Your contributions will directly influence what is built, who is targeted, and how offerings are priced. This is a small, passionate team where you will enjoy high ownership, a focus on the Saudi market, and a clear mission to discover and prove product-market fit.