Product Operations Manager – Housing
About the Role
A fast-growing, Series D/E-stage AI automation company operating in the proptech and healthtech sectors is looking for a Product Operations Manager to support its Housing product line. The company deploys AI agents deeply into enterprise workflows, helping housing providers streamline leasing, resident communication, maintenance, and more — reducing manual work and improving experiences at scale.
This is a high-ownership, execution-focused role sitting at the intersection of product, engineering, and customers. You'll help shape how new products are built, launched, and scaled for large, sophisticated enterprise clients.
What You'll Do
Translate product requirements into clear, buildable workflows through specs, diagrams, and thorough edge-case definition
Conduct discovery sessions with new clients to deeply understand their needs and operational requirements
Drive launch readiness and coordinate cross-functional stakeholders through each release cycle
Analyze product usage data using SQL to surface insights, identify quality gaps, and recommend improvements
Monitor post-launch performance and lead structured iteration to improve adoption and quality
Manage compliance and configuration requirements across enterprise deployments
Build and maintain process documentation to ensure consistency and scalability across the team
What We're Looking For
Required:
Experience in product operations, technical program management, or execution-focused roles at a high-growth technology company
Working proficiency in SQL and comfort driving independent, data-driven analysis
Proven ability to manage complex, cross-functional initiatives in ambiguous, fast-moving environments
Strong written communication skills — you write clear specs, crisp process docs, and useful summaries
High attention to detail with a strong sense of ownership and follow-through
Ability and willingness to work in-office 4–5 days per week in New York City
Nice to Have:
Background in proptech, multifamily housing, or enterprise SaaS
Experience working closely with both Product and Engineering teams in a fast-scaling company
Comfort with technical concepts and workflow design tools (e.g., process diagrams, API-level thinking)
Compensation & Benefits
Salary: $150,000 – $200,000 per year (USD), depending on experience
Equity and comprehensive benefits package
Please note: visa sponsorship is not available for this role.
Location
This role is based in New York City, NY. It is a hybrid position requiring 4–5 days per week in the office.