Product Operations Manager
Salary: $5,500 – $7,500 per month
About the role
We are seeking an energetic and data-driven Product Operations Manager to join our team in Singapore. In this role, you will bridge product strategy, user growth, content/community mechanics, and monetization operations for our overseas social platforms. You will design engaging operational campaigns, analyze user behavior, and continuously optimize core retention and revenue metrics.
Key responsibilities
Plan, execute, and evaluate localized operational campaigns and interactive events to boost user activation, retention, and engagement.
Manage in-app economy and monetization mechanics (e.g., virtual gift systems, diamond mechanics, subscription paywalls, and promotional offers).
Monitor and analyze key operational metrics (DAU, ARPU, ARPPU, Retention, Paywall Conversion Rate) and generate data-driven insights to iterate product features.
Gather user feedback, analyze localized market trends, and collaborate with Product and Engineering teams to enhance UI/UX and microcopy.
Oversee community ecosystem health, content moderation policies, and key user/VIP management to ensure high user satisfaction and safety.
About you
Bachelor's degree in Marketing, Business, Communications, Computer Science, or a related field.
3+ years of hands-on product operations, growth, or community management experience in mobile apps, preferably within overseas social, dating, live streaming, or pan-entertainment sectors.
Strong numerical sensitivity and data analytics capability (proficiency with Excel/Lark Multidimensional Tables, SQL, or BI tools is a plus).
Proven track record in designing virtual gifting, gamified features, or paywall monetization strategies.
Excellent cross-functional communication and project management skills.
Deep cultural awareness for overseas markets and fluency in English (additional language skills like French, German, or Mandarin are a plus for global collaboration).
Benefits
Competitive Base Salary: SGD 5,500 - SGD 9,000 per month (commensurate with experience).
Annual Wage Supplement (13th Month AWS) & Performance-based variable bonus.
Comprehensive medical insurance and health coverage.
Flexible hybrid work policy to support work-life balance.
18 days Annual Leave (AL).
Fast-paced, high-growth environment with clear career development paths.
About us
LIGHT CONE PTE. LTD.