Product Operations Manager, Model Quality

Meta is seeking a Product Operations Manager to join our Product Operations Foundations team and drive model quality across all Meta surfaces. We are in the middle of a transformation, becoming an AI-driven, IC-led organization that scales through orchestration, deep product expertise, and technical excellence. Our team is building and operating autonomous agents that handle end-to-end workflows (triage, bug resolution, launches, dogfooding, evals) with minimal human intervention. If you're energized by owning complex quality programs end-to-end, building and operating AI-driven workflows, and driving measurable product improvements in a fast-paced environment, this role is for you. You will be responsible for managing and evaluating our AI solutions and infrastructure to improve precision, prevent drift, and maintain real-time observability. This role is expected to set strategy for LLM models, determine areas of investment for increasing accuracy, advise leadership on impending risks, define roadmaps and reporting strategy to shape the future of our AI work. As part of this work, you will be expected to build and maintain industry-wide expertise, develop effective cross-functional relationships, advise engineering and cross-functional partners on areas of investment, determine staffing needs, and solution against critical bottlenecks.