Product Operations Specialist (II)

$110-$126 per hour Sunnyvale, CA Contract Overall Responsibilities: As the Product Support Manager, you will play a critical role in ensuring that consumers and enterprise end users get the most from Gmail & Chat. You'll be the face and voice of the user and represent support matters with Product and Engineering partners. You'll work closely with your gUP team members to orchestrate new launches, troubleshoot trends in user feedback, and manage escalations across various channels. You will deve…