Product Owner — AI-Driven Customer Engagement Platform Builder
Summary
Owns the customer engagement platform roadmap, integrating CRM, cloud, and AI to deliver unified experiences across web, mobile, and messaging channels.
Uae Job Alert in Dubai is seeking an experienced Product Owner - Customer Engagement Platform (Builder) to lead design, integration, and evolution of a unified customer engagement platform. The role focuses on linking customer data, CRM, cloud services, and AI-enabled experiences across web, mobile, messaging, and service channels.
You will work with digital, technology, CX, operations, and data teams to deliver scalable solutions, define data models, optimize journeys, and ensure APIs and