Product Owner CRM

Salary: $125,000 - $140,000 + Package

Benefits at Primary ITO

• Wellbeing Package (2 Health and Wellbeing days off, cash benefit, and health insurance)
• Community Volunteer Day
• Paid leave between Christmas and New Year's
• Flexible working arrangements to support a work-life balance including flexible start and finish times and hybrid working.
• 5 weeks’ annual leave after the completion of 3 years continuous employment

About The Role

In this role you would be responsible for management of our Primary ITO Trainee Management System (TMS) ‘Trellis’ and applications within their ecosystem.

Tasks and responsibilities include:

• Leading a team of 3 employees.
• Developing a deep understanding of the product, its purpose, functionality, and business value.
• Taking initiatives from the Digital Manager, breaking them down into User stories or actionable projects, and working with internal and external stakeholders to implement them.
• Planning the work programme and leading the team to deliver development, testing, and training for these applications.
• Adding value by prioritising the right work, at the right time, and ensuring the team understands the rationale behind those priorities.

This is a permanent, full time role (40 hours per week, Monday to Friday), and our ideal candidate would be based out of our Wellington Office in Te Aro, but the role can be flexible within New Zealand for the right candidate.

About you

Ideally, our successful candidate will have:

• Extensive experience in business and systems analysis, in which user experience and technical design skills are essential
• Knowledge of user-centred design principles
• Technical mindset and willingness to constantly learn and create new things.
• Excellent verbal and written communication and relationship building/management skills, in addition to presentation skills
• Demonstrated ability to focus daily decisions within large product portfolio goals, including the ability to manage roadblocks and conflicts to resolutions to keep projects on track.
• Experience working with Microsoft Dynamics 395 CRM.
• Experience in the fundamentals of software deployment best practices, quality assurance protocols, challenges and methodology regarding solution implementation and technical documentation and training.

About The Company

Primary ITO, a business division under the new Food & Fibre Industry Skills Board, is New Zealand’s largest industry training organisation and only organisation in New Zealand dedicated to providing training and qualifications to over 30 primary industries.

We work with employers and others in our industry to identify, manage and promote training opportunities and to make sure our qualifications are up-to-date and deliver the skills the industry needs.

How To Apply

To Apply or view the job description please click on the ‘Apply Now’ which will take you to our Primary ITO career portal. Please contact maxine.okeeffe@primaryito.ac.nz for more information about this role.

*Please note we will only consider applicants with the legal rights to work in New Zealand*

Applications close Sunday 20 September 2026.