Product Owner

Company Description

Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity employer and an affirmative action employer.

Job Description

Product Owner – Finance Systems & Projects About the position

We are looking for a Product Owner to act as a bridge between the Finance and Technology departments, ensuring the stability, evolution, and continuous improvement of the organization's financial systems.

This professional will be responsible for leading the management of demands, incidents, and systemic improvements, ensuring a rapid response to business needs, as well as driving strategic projects for the transformation and automation of financial processes.

The position requires strong interaction with stakeholders from various finance areas, the ability to prioritize in dynamic environments, and the skill to translate business needs into efficient technological solutions.

Key Responsibilities Financial Systems Support

• Act as the functional owner for finance systems, ensuring their continuous operation and adherence to business needs.
• Manage and prioritize demands, incidents, and critical issues, ensuring appropriate handling within defined SLAs.
• Conduct root cause analyses and coordinate action plans to mitigate recurrences.
• Act as the primary point of contact between business areas and IT teams for support-related topics.
• Evaluate the impacts of systemic changes on financial and operational processes.
• Perform continuous monitoring of system health, identifying risks and opportunities for improvement.

Business Relationship Management

• Maintain a close and constant relationship with Finance departments.
• Conduct recurring meetings for alignment, prioritization, and tracking of demands.
• Gather requirements, map processes, and translate business needs for technical teams.
• Ensure clear and permanent communication between stakeholders, key users, and technology teams.

Project Management

• Lead projects for systemic evolution, automation, and digital transformation for financial areas.
• Coordinate activities from scope definition to production deployment.
• Prepare schedules, action plans, risk analyses, and track deliverables.
• Conduct project ceremonies and executive status meetings.
• Support testing, validation, training, and change management processes.

Backlog Management and Prioritization

• Keep the backlog of improvements and demands updated and prioritized.
• Define prioritization criteria considering financial impact, regulatory risks, user experience, and business value.
• Work alongside development teams to refine requirements and track deliverables.

Qualifications

Knowledge of key financial processes, including:

• Billing
• Accounts Receivable
• Revenue Recognition
• Collections and payment applications
• Financial and accounting controls
• Advanced English mandatory

Systems and Tools

• Backlog management (Jira, Azure DevOps or similar)
• Documentation tools (Confluence or similar)
• Power BI and AI (desirable)
• Experience with ERP, financial systems, and integrations

Methodologies

• Agile / Scrum
• Kanban
• Project Management

Behavioral Competencies

• Clear and objective communication
• Strong prioritization skills
• Sense of urgency
• Organization and management of multiple simultaneous demands
• Collaborative and internal-customer-oriented profile
• Negotiation skills with stakeholders
• Process-oriented mindset and problem-solving skills
• Ability to work in dynamic environments with constantly changing priorities

Preferred Qualifications

• Previous experience in Finance Systems, Finance Transformation, or Product Ownership in Finance.
• Knowledge of O2C, P2P, and R2R processes.
• Experience in supporting critical corporate applications.
• Participation in implementation or transformation projects for financial systems.

Additional Information

This is a position exclusively for people with disabilities (PwD). As part of our commitment to inclusion and equal opportunity, here at Serasa we have several initiatives, such as: sign language interpreters, assistive technologies, sunflower lanyards (hidden disabilities), among other actions. At Serasa Experian, we have the Aspire group, which aims to build an accessible environment with fair opportunities for professionals with disabilities.

Come be part of this transformation!

If you do not identify with this group, we invite you to explore other opportunities on our careers page. We have several vacancies that may connect with your profile and interests.

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