Product Owner

• Take ownership of the product backlog and keep it in line with the company's goals, what customers need, and where the market is heading.
• Partner with Product Managers and Engineering to shape what the product should become, plan releases, and decide what gets built first.
• Collect input from customers, internal teams, market trends, and competitors, and turn it into practical product decisions.
• Keep releases moving forward by making sure requirements are clear, dependencies are tracked, risks are handled, and timelines are met.
• Build strong relationships with customers and speak up for their needs, making sure their feedback actually shapes what gets built.
• Keep stakeholders and Product Managers in the loop with regular, straightforward updates on progress, risks, and decisions.
• Work with Professional Services, Sales, Support, Marketing, and Engineering to make sure new features and releases land well with users.
• Write and maintain solid documentation — requirements, business cases, release plans, and feature specs.
• Look for ways to make the product better — more useful, easier to use, and more valuable to customers.
• Help with demos, customer presentations, and onboarding to support adoption and engagement.

Requirements

• Degree in Business, IT, Computer Science, Software Engineering, or a similar field.
• 6+ years working as a Product Owner, Business Analyst, Product Analyst, or in a similar product role at a software company. Experience with international clients is a bonus.
• Track record of managing backlogs, writing requirements, and prioritizing work in Agile teams.
• Skilled at turning business needs into clear requirements and explaining them to both technical and non-technical people.
• Excellent English communication, spoken and written, with the ability to break down complex ideas simply.
• Strong at managing stakeholders, running discussions, presenting, negotiating, and building agreement across teams.
• Detail-oriented, well-organized, and disciplined about managing time and follow-through.
• Comfortable working alongside engineers, with good knowledge of Agile and modern software delivery.
• Able to juggle competing priorities, catch risks early, and push projects through to completion.
• Background in healthcare, clinical systems, or care management is a strong plus.
• Certification in Product Ownership, Product Management, Agile, or Business Analysis is a plus.
• Some technical understanding of software systems and their limitations is helpful.

Skills Required

• Backlog management
• Requirement writing
• Agile delivery
• Stakeholder communication
• Cross-team collaboration
• Risk handling