Product Owner
About the role
Product Owner responsible for building, designing, and developing business capabilities and transforming KKP products and services to serve customers through digital channels. Work with cross-functional teams to launch product releases, ensure product releases are delivered on time, and improve customer experiences.
Key responsibilities
Build, design, and develop business capabilities and transform KKP products and services to serve customers through digital channels
Own and prepare business activities, collaborate with cross-functional teams in KKP to manage and launch product releases on time
Understand and analyze customer needs, align product roadmap to strategic goals and ensure customer experience improvement
Research and analyze market, users, and product roadmaps to compete in financial industry
Develop appropriate customer journey and detailed specifications for product features as well as business flows and diagrams for the development team
Collaborate with call center team, app support team and IT team to investigate and solve issues on digital channels
Collaborate with development team, UXUI designer team and tester team to ensure quality of minimum viable product (MVP) prior to product release
About you
Bachelor's degree in business administration, computer science or related field
Experience in product owner, business analyst or related fields
Excellent interpersonal skill and administrative skill
Good analytical skill and acumen in business logic
Proactive attitude and self-motivated
Good communication and active listening skill
Ability to contribute to work and work under pressure
Understanding and experience with Agile methodology is advantageous