Product Owner
Summary
The Product Owner will manage the roadmap and backlog for the Customer Visibility Platform, a B2B logistics tool providing real-time shipment tracking and data insights. This role involves collaborating with distributed engineering teams and stakeholders to drive innovation and deliver value-added features.
It's more than a job
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
We're looking for a senior Product Owner/Manager to take over the ownership of our Customer Visibility Platform — a 5-year-old product that gives our Transport & Logistics customers real-time insight into their shipments: location tracking, condition monitoring, and related data services. The platform has a strong foundation and an established customer base. Your mission is to keep the innovation pace, challenge the roadmap with fresh, out-of-the-box thinking, and turn ideas into shipped, value-adding features — working daily with a distributed dev team and closely with our Implementation and Customer Management colleagues.
How you create impact
- Own the product backlog and roadmap for the Customer Visibility Platform, balancing innovation with delivery reliability
- Translate customer needs and market trends into clear epics, user stories, and acceptance criteria for the dev team
- Work daily with a cross-functional, engineering team (frontend, backend, DevOps) — prioritizing, unblocking, and reviewing delivered work
- Partner closely with Implementation and Customer Management teams to gather feedback, scope new value-added services, and ensure smooth rollout to customers
- Identify and prototype new features (e.g. new data/insight services, alerting, analytics) that extend the platform's value proposition
- Occasionally engage with Cx-level stakeholders to present roadmap updates and secure buy-in for new initiatives
- Monitor product usage and customer feedback to continuously refine priorities
What we would like you to bring
- 5+ years of experience in Product Management or Product Ownership, ideally on a data/SaaS or B2B digital platform
- Comfortable operating at both strategic level (roadmap, stakeholder alignment) and tactical level (backlog grooming, agile ceremonies) — strong Product Ownership skills are a must; broader Product Management exposure is a plus
- Proven experience working directly with engineering teams in an Agile/Scrum setup
- Good stakeholder management skills; comfortable presenting to senior stakeholders when needed, even if this isn't a daily occurrence
- Excellent communication skills in English; comfortable working in a fully remote, distributed, multi-location team
- Curious, autonomous, and comfortable challenging the status quo to drive innovation
- Experience in Transport & Logistics, supply chain visibility, or IoT/tracking data is a strong plus, but not mandatory
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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