Product Owner LMS/ LCMS
Posted
Summary
Product Owner for 360training's custom LMS/LCMS platforms in Heredia, Costa Rica: defines business and functional requirements for learner, manager, admin, and compliance workflows, course/content lifecycle, certificates, and reporting, using AI-assisted documentation. Needs 6-8+ years in product ownership/business analysis with deep learning-platform experience and knowledge of integrations with
360training
360training.com is a rapidly growing leader in online training and certification across a wide range of industries and professions. 360training.com provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today’s modern workforce. By offering these courses online, all 360training.com users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world.
At 360training.com, we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.
360training offers a compelling compensation package that ties to performance and impact. We offer statutory benefits, medical insurance, life insurance, paid time off, learning and growth opportunities, and a comprehensive employee engagement and wellness program.
Role Purpose
The Product Owner — LMS / LCMS owns business and functional requirements for the custom LMS and LCMS platforms, including learner experience, manager experience, admin workflows, course delivery, content lifecycle, assignments, completions, certificates, compliance behaviour, reporting, migration readiness, and platform modernization.
This role combines product management judgment, senior BSA discipline, and AI-assisted documentation to define how LMS and LCMS capabilities should work for learners, customers, internal teams, regulatory needs, and operational users. The role requires deep functional expertise in 360training’s custom LMS, LMS 1.0 / LMS 2.0, LCMS, regulatory-driven workflows, course/content lifecycle, reporting, and integrations with Commerce, PIM, Web, credit reporting, and compliance systems.
Platform / Domain Knowledge
- Custom 360training LMS
- LMS 1.0 and LMS 2.0
- LCMS and course/content lifecycle
- Learner, manager, admin, and internal operations workflows
- Course assignments, progress, completions, certificates, transcripts, and reporting
- Regulatory and accreditation-driven LMS behavior
- Content authoring, publishing, versioning, localization, and reuse
- Integrations with PIM/Pimcore, Commerce/Medusa, Web, reporting, credit reporting, and regulatory workflows
Owns
- LMS / LCMS business requirements
- LMS / LCMS functional requirements
- Learner, manager, admin, and internal workflow requirements
- Course/content lifecycle requirements
- Completion, certificate, assignment, transcript, and reporting requirements
- Migration readiness requirements
- Acceptance criteria and UAT scenarios
- Cross-system LMS/LCMS impacts
- AI-assisted LMS/LCMS requirements documentation
Core Responsibilities
- Translate LMS/LCMS business outcomes into clear business and functional requirements.
- Define required system behavior for learners, managers, admins, internal teams, instructors, customers, and compliance users.
- Define workflows for course delivery, assignments, progress, completions, certificates, transcripts, reporting, and content lifecycle.
- Clarify functional parity versus future-state requirements for LMS modernization.
- Identify impacts across LMS, LCMS, Commerce, PIM/Pimcore, Web, Regulatory, reporting, credit reporting, and customer support.
- Create AI-assisted requirements, workflows, use cases, business rules, acceptance criteria, and UAT scenarios.
- Work with Business Owners to clarify value, priority, operational impact, learner/customer impact, and acceptance expectations.
- Work with Technology Owners to confirm feasibility, dependencies, technical constraints, sequencing, and estimates.
- Support demos, UAT, migration readiness, release readiness, and validation of LMS/LCMS functionality.
- Help organize LMS/LCMS work into business capabilities and phases instead of disconnected epics and stories.
Skills:
- Strong LMS, LCMS, education technology, compliance training, or enterprise learning platform experience.
- Experience with custom platforms, learner workflows, admin workflows, content management, course delivery, certificates, completions, reporting, and compliance-driven requirements.
- Strong business analysis and product management capability.
- Ability to understand complex legacy systems and define modernized future-state capabilities.
- Helpful technical knowledge of integrations, APIs, data flows, reporting, platform migrations, and custom enterprise software.
Required Experience:
- 6-8+ years in product ownership, learning platforms, education technology, compliance training, business analysis, or enterprise platform roles.
- 4+ years working with LMS, LCMS, learning technology, training delivery, certification, compliance education, or similar workflow-heavy platforms.
- 3+ years creating business and functional requirements for custom platforms, LMS/LCMS systems, learner/admin workflows, reporting, compliance, or content lifecycle.
- 2+ years working with complex cross-system dependencies, such as commerce-to-LMS fulfillment, content publishing, regulatory reporting, certificates, completions, transcripts, or credit reporting.
- Preferred platform experience
- Custom LMS or enterprise LMS: 3+ years preferred.
- LCMS / content lifecycle systems: 2+ years preferred.
- Compliance training / regulated education: 2+ years preferred.
- Course completion / certificates / transcripts / reporting: 2+ years preferred.
- Commerce-to-LMS fulfillment: 1-2+ years helpful.
- PIM / catalog / course metadata: 1-2+ years helpful.
- Legacy modernization / LMS replacement: 2+ years preferred.