Product Owner
Summary
Owns healthcare cost-containment software backlog, writes user stories in JIRA, and partners with engineering and compliance to deliver features that reduce plan costs and meet regulatory needs.
Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market – to do more for clients – and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company.
Point C is seeking a detail-oriented and strategic Product Owner to support the delivery of innovative solutions within the healthcare cost containment space. This role will drive product vision, backlog management, and execution in a fast paced Agile environment. The ideal candidate has strong hands-on JIRA experience, excels at translating business needs into clearly defined user stories, and can effectively partner with engineering, QA, operations, and compliance teams.
Primary Responsibilities:
- Own and manage the product backlog in JIRA, prioritizing features, enhancements, and defects aligned to business
value and strategic objectives - Write clear, concise user stories with measurable acceptance criteria to guide engineering and QA teams
- Collaborate with cross-functional stakeholders (clients, operations, compliance, engineering, QA, leadership) to
gather, refine, and document requirements - Lead sprint planning, backlog grooming, sprint reviews, and related Agile ceremonies
- Define product roadmap and release plans in alignment with business and regulatory priorities
- Ensure delivered features meet business objectives, operational needs, and healthcare regulatory requirements
- Analyze workflows to identify opportunities for automation, optimization, and efficiency improvements
- Partner with QA to validate acceptance criteria and ensure high-quality product releases
- Track metrics, risks, and delivery progress; provide clear status updates to leadership and stakeholders
Qualifications:
- 3–7+ years of experience as a Product Owner, Business Analyst, or Product Manager in an Agile environment
- Strong hands-on experience with JIRA, including backlog management, workflows, dashboards, and reporting
- Demonstrated experience writing detailed user stories and acceptance criteria
- Deep understanding of Agile/Scrum methodologies and sprint execution
- Excellent communication, stakeholder management, and documentation skills
- Ability to translate complex business requirements into clear technical deliverables
- Experience in healthcare technology, healthcare operations, or regulated environments strongly preferred
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
- Comprehensive medical, dental, vision, and life insurance coverage
- 401(k) retirement plan with employer match
- Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
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Paid time off (PTO) and disability leave
- Employee Assistance Program (EAP)
Equal Employment Opportunity: At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
