Product Owner, Subscriptions
You will own the Subscriptions roadmap end to end, from research and discovery through prioritization, development, delivery, and educating the sales team while preparing the documentation that ships with each release. You will stay close to the publishers who run subscription businesses on the platform and to their subscribers, uncovering what moves retention and revenue. You will decide what gets built and in what order, and drive it from idea through delivery and adoption. Since subscriptions depend on many products, you will work with a tech lead and engineers and coordinate across Payments, Anti-fraud, Auth, Catalog, Shop Builder, LiveOps, Analytics, and other teams.
Responsibilities
- Study competitors, interview publishers and partners, and dig into subscriber and payment data to find what's worth building
- Turn findings into clear requirements and feature designs
- Own the roadmap and decide what gets built, in what order, and why
- Maintain a clear rationale the team and stakeholders can rely on
- Drive features to production and keep cross-product dependencies moving
- Support marketing materials preparation and train the sales team
- Prepare integration-team materials and public documentation
Requirements
- 4+ years in product, with real time on subscription, billing, or payments products
- A solid understanding of subscription economics and lifecycle, ideally in games — battle passes, premium memberships, season passes, and others
- Comfort with billing mechanics: renewals, proration, dunning and retry, grace periods, refunds, chargebacks, and tax
- A track record of taking features from research to shipped, and making prioritization calls without full information
- Systems thinking to understand how a pricing or billing decision compounds across many publishers and their subscribers
- Daily use of AI tools