Product Owner
Summary
Product Owner at Vaillant Group in Katowice (hybrid) driving the global Partner Engagement loyalty & rewards product — defining vision, strategy, and roadmap, owning commercial performance, and aligning business and technology teams to deliver and grow the product internationally.
What we achieve together
In this role, you will drive the success of our global Partner Engagement product, shaping its strategic direction and maximizing value for customers, partners, and the business. Acting as the link between business and technology teams, you will steer product innovation, commercial success, and operational excellence across global and regional markets. Your work will directly contribute to customer engagement, revenue growth, and the continuous evolution of our loyalty and rewards ecosystem.
Your main tasks & responsibilities:
- You will define, communicate, and execute the product vision, strategy, value proposition, and roadmap for our Partner Engagement solutions.
- Analyzing market trends, customer needs, competitive developments, and business opportunities, you will identify growth potential and guide product evolution.
- You will collect, evaluate, and prioritize customer, business, and regional market requirements to ensure maximum product value.
- Owning the commercial performance of the product, you will manage business cases, revenue targets, and incentivization strategies.
- You will collaborate closely with global and regional marketing and sales organizations, enabling successful product adoption and business growth.
- Working with stakeholders across business and technology functions, you will align priorities and ensure successful delivery of strategic initiatives.
- You will steer product development and operations, ensuring delivery within agreed scope, budget, and timelines.
- Defining and optimizing operating models, processes, and governance structures, you will maximize business impact and efficiency.
- Using customer, operational, and financial KPIs, you will continuously monitor performance and identify opportunities for improvement.
What makes us successful together
- Qualification: Degree in Business Administration, Information Technology, Computer Science, or a comparable field.
- Experience: Several years of experience in Product Ownership or Product Management, ideally within loyalty, rewards, cashback, rebate, referral, or membership programs.
- Know-how and skills: Strong understanding of loyalty program mechanics, campaign management, customer engagement, and product strategy. Experience balancing business and customer needs, managing stakeholders, and driving commercial performance based on KPIs.
- Nice to have: Experience with global loyalty ecosystems, partner engagement platforms, or customer retention solutions in an international environment.
- Personality: Strategic, analytical, and customer-focused, with strong communication and stakeholder management skills.
- Language skills: Business-fluent English, both written and spoken.
What you can count on
- Flexible work model: adjustable starting times (7:30 – 9:00AM), hybrid work 70/30, and up to 30 days of remote work from abroad from selected countries.
- Health & Wellness support: private medical care (Medicover), sports card subsidy (Multisport), group insurance (Warta), and ergonomic office spaces.
- Time off & balance: additional paid 2 days off and subsidies for recreation.
- Financial perks: up to 30% discount on company products, support for commuting and eyewear.
- Growth & Development: access to internal training, mentoring programs, self-learning platform for languages (eTutor) and international projects.
- Culture & Community: company events, family friendly activities, and open opportunities within Vaillant Group.