Product Service Engineer
Department: Dynamis Engineering
Job Status: Full Time
FLSA Status: Salary Exempt
Reports To: Product Service Engineer Manager
Amount of Travel Required: Varies
Work Schedule: On Call 24/7 may require some nights and weekend duty; 365 days/year.
Positions Supervised: N/A
AIP Level: 6
POSITION SUMMARY:
The Product Service Engineer primarily works in field operations. They provide remote technical support in the operation of power generation equipment and auxiliary systems related to power production packages.
ESSENTIAL FUNCTIONS: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word "May.")
- Provide technical support in a timely manner to operators and field service personnel for power generation packages and auxiliary system related to power production packages.
- Generate accurate reporting and analysis of field issues to management.
- Monitor equipment remotely to provide quick response support to field trips/issues.
- Perform data mining and analysis of historical trend data to provide improvements on preventative maintenance or to detect cyclical issues.
- Remotely operate equipment as needed.
- Travel to site to provide operator coverage as needed.
- Performs other related duties as assigned to assist with successful operations and business continuity.