Product & Social Marketing Manager
Synthflow AI is an enterprise AI agent platform that unifies customer operations across voice, chat, and messaging. Our agents handle routine interactions at scale so teams can focus on high-value work.
Over 20M hours of operations automated
60% more calls answered vs. non-AI operators
150M interactions handled, 99.99% uptime
Backed by Accel, Atlantic Labs, and Singular. Trusted by 1,000+ customers. Recognized as one of the most promising companies in Germany.
About the role
We’re hiring a versatile Product Marketing & Social Content Generalist to help define how Synthflow shows up in the market.
You’ll sit at the intersection of Product, GTM, and Marketing, turning product developments, customer insights, and market trends into clear narratives and high-quality content. This is a hands-on IC role for someone with strong taste, sharp writing, and a genuine instinct for what works online.
What you’ll do
Own Synthflow’s product and market narrative, translating product capabilities, launches, customer proof points, and market insights into clear positioning and messaging
Build and run Synthflow’s social content engine, particularly LinkedIn, across company, founder, product, and customer stories
Partner with Product and GTM on launches, sales narratives, customer stories, and enablement materials
Create high-quality content across social, product announcements, campaigns, case studies, events, and lightweight PR
Use market trends, customer feedback, and performance data to continuously improve our messaging and distribution
Help build Synthflow’s wider brand and community presence across customers, partners, events, and the AI ecosystem
What we’re looking for
Excellent writing, editorial judgment, and storytelling skills, with the ability to make complex products clear and interesting
Experience in B2B SaaS, AI, developer tools, fintech, or another fast-moving technology environment
Strong instinct for social media and modern content distribution, particularly LinkedIn
Builder mentality with the ability to turn ambiguous inputs into high-quality output without an established playbook
Comfortable working directly with founders, Product, Sales, and technical teams
AI-native working style, using AI to move faster while bringing strong original judgment and taste
Nice to have
Product marketing experience with technical or enterprise products
Experience with founder-led content, community, events, or PR
Familiarity with voice AI, contact centers, or customer operations
Experience building a social or content function from scratch
Based in Berlin or able to work closely with our Berlin team
Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.