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Product Specialist, Custom Content

The Creative team provides customers with original, relevant, and contemporary visuals. Through an industry-unique combination of consumer research, proprietary data, and three decades of trend reporting experience, the team delivers actionable insights that guide customers to the visual content that connects with consumers. Closely collaborating with our contributor base of photographers, videographers, and illustrators around the world, the team develops market leading, authentic, and differentiated content.

The Role:

Product Specialist liaises with clients to support strategic pre- and post-sales conversations around our Custom Content product for customers in Asia-Pacific.

Who You Are:

You are results-focused and organized, with expert attention to detail, and excellent communications skills. You have a passion for visual content and how it’s used to tell stories.
You love working with clients to manage expectations and solve problems, whether it’s discussing specific, objective metrics or subjective creative concepts. You like a challenge and get a great sense of accomplishment when you build brand new clients into happy, repeat customers.

Your Next Challenge:

  • Provide end to end support for Getty Images’ Custom Content product, a professional crowd-sourced solution for creating exclusive content at scale.
  • Pre-sales: Support the discovery process and provide subject matter expertise to drive new business opportunities and our sales teams toward closing new Custom business.
  • Post-sales: Support customers to get the most value out of the product, from onboarding and familiarizing them with the functionality of our proprietary platform, to managing conversations around creative briefs, as well as monitoring the timing of their contracts to ensure full utilization of the service, client satisfaction and positioning effectively for renewal
  • Collaborate closely with our Creative content and production teams on brief execution and logistics, working as a liaison between them and our clients
  • Using our various systems and processes, work with our enterprise sales teams, legal, and finance to seamlessly support delivery of the service

What You’ll Need:

  • Fluency in Japanese and English is a must (business proficiency level for both)
  • Experience in account management or customer success roles, or as a SME (subject mater expert)
  • Strong customer service and communication skills and the ability to build and maintain relationships – internally and externally
  • Top-notch organizational skills and ability to handle multiple short and long term tasks, managing projects and delivery expectations on tight deadlines
  • Proficient to advanced computer literacy (MS Office Tools and preferably Salesforce)
This is a fixed term role with an end date of January 31, 2027.

どの写真にもストーリーがあり、どのフレームにも物語があります
私たちはビジュアルの持つ可能性を信じています。ビジュアルコンテンツクリエイターのリーディングカンパニーとして展開するGetty Images、iStock、Unsplashの3つのブランドは、企業の規模、海外展開の有無、予算の大小に関係なく、あらゆる顧客のニーズを満たす幅広いコンテンツソリューションを提供しています。顧客の目的が商業的なものか慈善的なものか、収益を生み出すものか社会を変化をもたらすものか、市場に影響を与えるものか注目を集めるものかに関わらず、私たちが持つビジュアルは、あらゆるブランド、企業、組織がターゲットオーディエンスとより効果的にコミュニケーションを取り、行動を促すのに役立ちます。言い換えるとするならば、私たちは、画像や動画がどれほどまで強力であるか、そしてそれらが世界を動かすことができるかを知っています。

Getty Imagesで働くとは
私たちの目標は、グローバルで最高の職場の 1つになることです。そのため私たちは、働く皆さんに最高の仕事ができるような経験とリソースを提供することに専念しています。私たちのカルチャーの基礎となっているのは、リーダーシップ・プリンシプルです。これは、私たちが協力して仕事をするための指針となる共通の価値観です。当社は、信頼、透明性、配慮を実践しながら、基準を引き上げ、チームで解決策をもたらします。私たちは、偏見のある行動を積極的に拒否し、さまざまな意見、視点、経験を受け入れます。そして私たちは、顧客にフォーカスし、責務を果たし、企業目標を達成します。

当社は、効率的に成果を上げ、時間を有効的に使うことを優先できる協力的で支援的な環境を育むことで、すべての従業員が業務目標の達成と、人生における健康とウェルビーイングのバランスを取れることができると考えています。当社は、有給休暇を取得することで仕事から離れ、休息を取り回復することが重要だという考えを大切にしています。

Getty Images Holdings, Incは株式公開会社であり、その普通株はニューヨーク証券取引所に「GETY」のシンボルで上場されています。従業員は、市場価格より15%オフの価格で会社の株式を購入できる従業員株式購入プランに申し込むことができます。

当社の従業員の成長、発展、帰属意識、エンゲージメントは重要なことです。当社は、リーダーシップの育成、多様性と包括性のトレーニング、メンタープログラム、ハイポテンシャルプログラム、専門能力開発およびスキル開発など、さまざまな学習体験を提供しています。当社は、このハイブリッドな働き方の世界においても、従業員同士のつながりを保つことを優先し、グローバルの従業員イベントや各オフィスでのイベント開催を行っているほか、エンプロイ・リソース・グループでのコミュニティへの参加を奨励しています。当社の事業について学ぶことは何よりも重要であり、当社のオープンで透明性のあるカルチャーにより、オープンフォーラム、全従業員ミーティング、コンテンツ紹介アワーを通じて、各部門の専門メンバーや当社のシニアリーダーのメンバーに直接対話することができます。

Getty Imagesは、多様性が世界を動かすという当社の成功に不可欠であると信じており、多様性を奨励する包括的で相互に尊重する環境の創出に取り組んでいます。当社は、実力、能力、パフォーマンス、およびビジネスニーズに基づいて採用を決定します。Getty Imagesは機会均等雇用者です。

応募資格を満たすすべての応募者は、年齢、祖先、肌の色、介護休職または傷病休職の取得履歴、性自認または性表現、遺伝情報、婚姻状況、病状、国籍、身体または精神障害、政治的所属、保護された退役軍人としての地位、人種、宗教、性別 (妊娠を含む)、性的指向、または法律、規制、条例によって保護されるその他の特徴に関係なく、採用の検討対象となります。

What this application asks

lever

Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Portfolio URL, Other website, What is your age range?, I identify my ethnicity asSelect all that apply, What gender do you identify as?Select all that apply, What is your ability status?Disability is defined as a physical or mental condition that substantially limits major life activity, or history of a condition, including but not limited to blindness, deafness, cancer, diabetes, epilepsy, autism, obsessive compulsive disorder, cerebral palsy, HIV/AIDS, schizophrenia, muscular dystrophy, bipolar disorder, major depression, multiple sclerosis, missing limbs or partially missing limbs, post-traumatic stress disorder, impairments requiring a wheelchair, intellectual disability., What is your ability status?Disability is defined as a physical or mental condition, or history of a condition, including but not limited to blindness, deafness, cancer, diabetes, epilepsy, autism, obsessive compulsive disorder, cerebral palsy, HIV/AIDS, schizophrenia, muscular dystrophy, bipolar disorder, major depression, multiple sclerosis, missing limbs or partially missing limbs, post-traumatic stress disorder, impairments requiring a wheelchair, intellectual disability., What gender do you identify as?, Do you have an impairment that is “long-term” and that, in professional life, hinders your access to, participation in, or advancement in employment?, What is your ability status?Disability is defined as a physical or mental condition that substantially limits major life activity, or history of a condition., What is your ability status?Disability is defined within the meaning of German Social Code IX., What is your ability status?Disability is defined as a total or partial loss of the person’s bodily or mental functions; total or partial loss of a part of the person’s body; the presence in the body of organisms causing disease or illness; the presence in the body of organisms capable of causing disease or illness; the malfunction, malformation or disfigurement of a part of the person’s body; a disorder or malfunction that results in the person learning differently from a person without the disorder or malfunction; or a disorder, illness or disease that affects a person’s thought processes, perception of reality, emotions or judgment or that results in disturbed behaviour, and includes a disability that presently exists, previously existed but no longer exists, may exist in the future or is imputed to a person., What is your ability status?Disability means (a) the total or partial absence of a person’s bodily or mental functions, including the absence of a part of a person’s body; (b) the presence in the body of organisms causing, or likely to cause, chronic disease or illness, (c) the malfunction, malformation or disfigurement of a part of a person’s body, (d) a condition or malfunction which results in a person learning differently from a person without the condition or malfunction, or (e) a condition, illness or disease which affects a person’s thought processes, perception of reality, emotions or judgement or which results in disturbed behaviour., What is your ability status?Disability is defined as a physical or mental impairment which has a substantial or long-term adverse effect on an individual’s ability to carry out normal day to day activities, where “long term” means “has lasted or is likely to last at least 12 months.", What is your ability status?Disabilities include, but are not limited to: Blindness, deafness, autism, cancer, diabetes, epilepsy, cerebral palsy, HIV/AIDS, schizophrenia, muscular dystrophy, bipolar disorder, major depression, multiple sclerosis (MS), missing limbs or partially missing limbs, post-traumatic stress disorder (PTSD), obsessive compulsive disorder, impairments requiring the use of a wheelchair or intellectual disability., What is your ability status?Disability is defined as a physical or mental condition that substantially limits major life activity, or history of a condition, including but not limited to blindness, deafness, cancer, diabetes, epilepsy, autism, obsessive compulsive disorder, cerebral palsy, schizophrenia, muscular dystrophy, bipolar disorder, major depression, multiple sclerosis, missing limbs or partially missing limbs, post-traumatic stress disorder, impairments requiring a wheelchair, intellectual disability.

  • Level of English language (Spoken) choose one · optional
  • Level of English language (Written) choose one · optional
  • Level of Japanese Language (Spoken) choose one · optional
  • Level of Japanese Language (Written) choose one · optional
  • Share your salary expectations
  • How did you hear about Getty Images? yes / no · optional
  • How did you hear about us? (if not listed above) written answer · optional
  • Have you previously been employed by or contracted to Getty Images, iStock, Unsplash, or Motorsport Images? choose one
  • What are your pronouns? (Example: She/Her, They/Them, He/Him, She/They, Etc.) optional
  • Current Location (City, State/Country) written answer
  • Do you have an active non-compete agreement with a current or former employer that includes Getty Images, iStock, or Unsplash? choose one
  • If yes, can you share the end date of this agreement? optional
  • I hereby certify that all the information provided in this application is accurate and truthful to the best of my knowledge. I understand that any misrepresentation or omission of facts may result in disqualification from consideration or termination of employment if discovered after hiring. choose one

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