Product Specialist
Key Responsibilities
Provide clinical support & trouble shooting of medical equipment to doctors, nurses, and other KOLs
Assist medical professionals to become familiarised with the medical equipment (merits, proper clinical procedures, and usages of the devices)
Organise and conduct training sessions - perform on-site and on-the-job training on the principal’s products to health professionals in hospitals
Answer any queries relating to the product range
Monitor and promote utilisation of products
Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
Participate in case reviews - attend procedures in operating rooms of the hospital when needed
Act as a clinical support consultant to surgeons and operating room staff during surgical procedures in the safe and proper use of Interventional products and related surgical techniques
Provide coordination and logistic support in properly ordering, transporting, setting up and reassembling surgical instrument sets inside sterile processing departments at hospitals and surgery centres
Identify business opportunities and develop strategic accounts
Establish strong relationships with various KOLs to promote products
Work closely with principals to be equipped with relevant understanding of new technology and devices in the Interventional department
Participate in promotional activity to increase product awareness in the market
Develop and implement plans for the product line (make recommendations into current product pipeline)
Actively participate in workshops and trainings to gain in-depth understanding of technologies and devices
Hold a credible dialogue audience ranging from surgeons to consultants and key decision-makers
Ensure consistent sales growth
Ensure that customers are provided with high quality care & attention throughout the sales & service process of medical technology procured
Pre-Requisites (Qualifications & Experience)
Diploma or Degree in Nursing, Biomedical, Biotechnology, Cardiology or Medical Technology or Science (Biology)
Entry level or candidates without experience are welcome to apply
Experience in the Interventional/Cardiac department will be an advantage
Able to travel overseas
Able to work overtime as and when required (includes weekends)
Must be comfortable in supporting cases in Operating Theatres