Product Support Analyst 3
Posted
Solicitation Reference Number: 70127085 Direct Client: Texas Education Agency Working Title: Product Support Analyst 3 Work Location: Austin, TX - Telework JD: Customer Support - Research and resolve technical support tickets regarding the Texas Student Data System and associated data submissions. - Prioritize and escalate issues requiring deeper investigation or development team involvement. - Serve as potential business point of contact for support-related meetings and/or communications - Gai…