Product Support Analyst
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Description
Product Support Analyst required for a well-established small business specialising in software solutions based in central Newbury, Berkshire. The role is within the customer support and software testing team, dealing with incoming support enquiries and supplying resolutions - whether from your personal knowledge of the system (training will be provided) and its operation, or reproducing bugs and using the Jira system to assign to development for rectification, then test the fixes. Each enquiry…