Product Support Analyst

Software Product Support Analyst required for a small company which has been going for more than 30 years in central Newbury. This is a full-time, office-based position. The primary purpose of the role is to help improve software products by investigating and providing resolutions for user, technical and administrative issues with each system. This role is fully customer facing and interacts with a variety of people with differing knowledge and skills. With relatively low levels of incoming que…