Product Support Engineer

Qualifications:

• Education: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Experience:
• Prior experience in technical support
• Familiarity with Microsoft products and services.
• Certifications (e.g., Microsoft Certified: Azure Fundamentals) are a plus.
• Skills:
• Excellent communication skills (verbal and written).
• Problem-solving abilities.
• Patience and empathy.
• Ability to work in a fast-paced environment.