Product Support Lead - W2 Only

Job Title: Product Support Lead Location: Remote Duration: 6 months Type: Contract W2 JOB DISCRIPTION :- What you will do Investigate and troubleshoot: Reproduce customer environments in internal internal labs Analyze OS, hardware, software, networking, and application interactions Debug real-time and embedded environments Identify root causes, workarounds, and next actions Own customer resolution: Communicate clearly with customers and account teams Manage escalations and critical technical ca…