Product Support Manager
Product Support Manager Jobs in Southern England at Stannah – Join our Team!
This is a great opportunity for an experienced lift industry professional who is passionate about product safety, compliance, and technical excellence.
Are you an expert in lift products, standards, and compliance? Do you enjoy solving complex technical challenges while driving continuous product improvement? If so, we'd love to hear from you.
As Product Support Manager, you'll play a pivotal role in ensuring our new lift products remain safe, compliant, and fit for market. Working closely with installation teams, suppliers, OEMs, and industry stakeholders, you'll provide technical leadership across product safety, compliance, development, and installation support.
This is a permanent hybrid opportunity, to ensure a successful induction, you'll be based at our Andover Head Office for the first few months while completing your training and becoming familiar with the role, before transitioning to a hybrid working arrangement.
Ideally you will be based Southern England including London.
Working hours: Monday to Thursday 830 to 1715 and Friday 830 to 1330
Product Support Manager Responsibilities:
- Lead product safety and compliance across our lift portfolio.
- Manage product investigations and corrective actions.
- Maintain technical documentation, testing records, and certifications.
- Drive product improvements with OEM partners and support new product development.
- Provide expert technical support, training, and guidance to installation teams and customers.
Please see full job description here: Product Support Manager Job description