Product Support Specialist B2B SaaS
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- Reply to incoming chats, emails and phone calls.
- Act as a trusted advisor, helping customers maximize the value of the Spacebring platform via customer support interactions.
- Inform customers about product updates.
- Contribute customer feedback to the product and marketing teams.
- Native Spanish, fluent English skills
- 1+ year in B2B customer support
- Strong problem-solving and clear communication skills
- Customer-focused, proactive, and able to work in a team
- Willingness to learn and adapt
- Work on a cutting-edge product and see your impact.
- Monday-Friday work days (no night shifts)
- Learn from a team of experts eager to share knowledge.
- Career growth in a fast-scaling company.
- Generous vacation & sick leave.
- Regular salary reviews and stock options.
- Employee benefits: language courses, skill development, gym.
- Comfortable coworking space in your city (on demand)